Application Developer

Job Introduction

** At Saga we’re  flexible which means our colleagues have  autonomy over where they work – home, hybrid or hub. This role has a hybrid element which means our team come together when we need to collaborate.This role requires 2-3 days per week in our Ashford hub office. **

As an Application Developer (Smartcomm) at Saga Cruises, you will be playing a vital role in delivering large scale and interesting projects for the business, alongside a supportive and highly experienced  team, to help deliver exceptional experiences every day for our guests. 

You would be part of an Agile team, attending the daily stand ups, participating in sprint planning and refinement sessions, sharing your technical perspective to collaboratively shape the direction of the projects and solutions that enhance user experience. 

 You would be developing and presenting solutions, all while keeping a watchful eye on monitoring the health of customer facing systems. 

You will be part of our exciting journey, in redefining our digital architecture and customer communications management (CCM) processes to build a new best-in-class digital experience. Aligned closely to our business colleagues in marketing and guest experience, our collective objectives are to drive efficiencies in our ways of working, removing duplication of effort to fuel the curiosity of what’s achievable for our colleagues and guests.

Some of the benefits we will achieve are: 

·                       Improved document presentation and workflow 

·                       Shared component functionality 

·                       Defining a consistent way of working for document development processes 

·                       UX/UI design consistency for digital document production 

Role Responsibility

• Helping to deliver the design, build and modification of new and existing software solutions, specifically Smartcomms document platform to deliver against the business needs and requirements. Ability to adapt and deliver with precision and pace. 
•  Working collaboratively with other colleagues across Saga’s Cruise and business community to deliver technology programs, projects and workstreams.
• Establishing and maintaining a good working relationship with internal and external teams.  
• Participating within regular sprint planning and supporting the team to plan and estimate the project deliverables. 
•  Developing documents and templates to support the cruise digital transformation. 
•  Working closely with the UAT team to help troubleshoot and support testing of your tickets.
•  Producing and maintaining technical documentation.

The Ideal Candidate

People Skills: 

•  A team player with a positive, proactive attitude
•  An inquisitiveness to learn and develop your skills 
•   Logical thinking and problem solving capability 

Technical Skills: 

•  Experience with SmartCOMM customer communications management (CCM) OR a similar software solution
• Understanding of SmartCOMM concepts & development lifecycle; templates, layouts, stylesheets, data mode 
• Good knowledge of the following SmartCOMM modules; Data Modeler, Advanced Template Designer, Template Editor
• Knowledge of relational data models 

Bonus Technical skills: 

•    Knowledge of JIRA or other ticketing systems 
•   An understanding of Agile development and other methodologies 
• Ability to learn new technologies 

Package Description

• Competitive salary up to £45,000
• 35 hours per week (9am-5pm, Monday through Friday)
• Hybrid working model with 2 days in office per week at Ashford Connect38 hub
• 25 days holiday + bank holidays
• Option to purchase additional 5 days
• Pension scheme matched up to 10%
• Life assurance
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays!
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity and grandparent leave
• Company performance related annual bonus
• Income protection
• Access to Saga Academy and Saga Spaces which include free courses, exercise classes, talks and much more

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

Missions + Awards:

• Most Dynamic Mentoring Organisation of the Year in the 2022 awards.
•  Global mission of enhancing the representation of under-represented groups in leadership positions
• Active LGBT community
• Support governments ambition to reduce the gender pay gap
• independently accredited as a menopause friendly employer
• New policies to support colleagues, including a pregnancy loss policy with paid leave. We are also a proud signatory of the Pregnancy Loss Pledge with the Miscarriage Association. 

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Remote”

Saga Group