Business Intelligence Analyst
Job Introduction
As a Group, Saga is taking to the seas in our brand new, luxury cruise ships, leading the market with innovative insurance products, and creating thousands of unforgettable memories for our loyal holidaymakers who are at the heart of the Saga brand.
We’re undergoing a transformation and are looking to re-invent our marketing model. We’ve invested heavily in new technology and implementation is coming to a close. As a result we have an exciting opportunity for a Business Intelligence Analyst to join our team and help advance our capabilities.
Using data visualisation tools you will be responsible for transforming data by way of analysis and applying visualisation techniques to enable the business to interpret and take effective and efficient action.
And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.
If this sounds like a role for you then keep reading...
Role Responsibility
- To interact with business stakeholders and subject matter experts to understand their business intelligence needs
- To create and interpret relevant analyses to inform the company’s business decisions with particular focus on the effectiveness and cost-efficiency
- Using data visualisation tools, to produce and report on management information summarising analysis findings
- Assist with development and maintenance of Data Dictionaries and appropriate Definition Documents
- Expanding technical skills of the team to develop solutions to business problems
- To contribute to the customer data team’s general activity as and when required
The Ideal Candidate
Capability, Knowledge and Experience
- Proven experience as data analyst
- Strong working knowledge of MS Office
- Understanding of direct marketing
- Competent in an analytical role
- Competent in stakeholder management
- Able to represent the customer data department at internal and external meetings
- Experience of SQL programming and working with relational databases is essential
- Experience of using next generation data visualisation tools e.g. Tableau, Qlikview, Birst would also be an advantage
Education and Qualifications
- Degree in data related subject or equivalent experience is preferred
- SQL accreditation or equivalent experience is desirable
- Strong working knowledge of MS Office
Personal Characteristics
- Good communication and presentation skills
- Strong problem solving skills
- Pro-active, and focused on business objectives
- Highly numerate
- Able to work under pressure to tight deadlines
- Able to work in a flexible and agile environment
- Inquisitive and commercially focused
Package Description
The standard benefits when you join Saga include:
- Option to purchase a further 5 days annual leave per year
- Free private medical insurance after 1 years service
- Pension
- AXA Be Supported
- Apples Nursery (Folkestone only and on a waiting list basis)
- Free fruit
- Give as you earn
- Free eye tests
- Honeymoon benefit
- Sharebuy
- Salary finance
- Discounts on Saga holidays and insurance products
- A range of reductions and offers from leading retailers, travel groups and entertainment companies
- Long service awards
About the Company
When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.
We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.
Learn more about the Saga business by watching our Saga plc 2019 AGM film below:
To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.
Saga Group