Business Readiness Analyst *FTC Until March 2026*

Job Introduction

Business Readiness Analyst (Insurance)        

Up to £50,000 per annum dependent on experience

FTC Until End of March 2026

London Hybrid

Here at Saga, we are looking for a new Business Readiness Analyst to join Saga Insurance.

Following Saga’s recent announcement to partner with Ageas in early 2026, you will be responsible for capturing, validating, documenting and obtaining sign off on business readiness criteria as part of a largescale migration programme.

As our Business Readiness Analyst, you will report to the implementation manager and will form a key part as part of implementation Go/No Go decisions. This role requires a strategic thinker with excellent business analytical skills and the ability to work collaboratively with cross-functional teams. The successful candidate will have a strong background in business readiness and large-scale migrations. This is a critical role that requires a proactive approach and the ability to adapt to changing priorities. The Business readiness analyst will work closely with stakeholders to understand their go live criteria.

We offer flexibility over where you work – you choose a place where you feel most comfortable and productive, either from home or in one of our hubs. There will be an occasional need to collaborate for workshops in person in London or the South East.

Role Responsibility

Our Business Readiness Analyst will be accountable for defining business readiness criteria to be tracked as part of Go live Go/No Go processes

Other responsibilities will include:

• Creation of business readiness tacker and completing the tracking activity
• Go/No Go business readiness dashboard
• Capturing, interpreting, and translating business requirements from change owners and subject matter experts and turning that into acceptance criteria for user stories. for use in change delivery through sprint cycles and other change methodologies.  
• Analysing business data to identify trends and opportunities as part of continuous improvement
• Facilitating effective workshops and meetings by asking the right questions to draw out requirements and solutions
• Business process engineering with efficiency and lean disciplines for approved change
• Reporting and tracking progress across my assigned projects, identifying and escalating any blockers hindering progress where necessary
• Being business solution focused, evaluating multiple options before helping the project team settle on a solution, recommending ways to tackle a task where relevant
• Identifying system and operational process gaps, pro-actively raising these to the relevant department and support in the creation of their change requests
• Maintaining knowledge of the project and change lifecycles
• Applying project methodologies utilised within Saga
• Gaining an extensive knowledge of systems, operations, and people across the business
• Ensuring swift progress across multiple concurrent projects though organisation and time management skills, whilst being able to adapt quickly to changing priorities and workloads.
• Demonstrating and maintaining a logical approach to problem solving
• Being able to work under my own initiative with a brief understanding of the task required, working out a plan of who to speak to and the best way to gather the required information.
• Supporting Project Managers and Scrum Teams within Change where additional analysis is required
• Continually learning and sharing lessons with my peer group
• Effectively manage stakeholder expectations around scope and delivery
• Liaising with other departments, representing the Change Management Team
• Building strong relationships with all levels of personnel both internal and external in order to complete tasks.
• Ensuring actions, risks, issues, and decisions are logged against appropriate change items in accordance with the best practice requirements of Change Management

The Ideal Candidate

You will have proven experience in business readiness in a large-scale migration project/programme. Whilst experience within the Insurance industry isnt essential, it would be of advantage.

You will also be able to demonstrate the following skills and experiences;

• Ability to work in a fast-paced environment with changing priorities
• Proven experience of good communication at various levels 
• Shown curiosity and being naturally inquisitive and happy to provide challenge where necessary
• Good working knowledge of Business Analyst Practices or have transferrable skills that could be used.
• Usage of Microsoft applications – Word, Excel, PowerPoint (Visio and Draw.io  of advantage)
• Relevant Project or Business Analyst qualifications
• Proven experience in gathering and documenting requirements
• Proven experience of process modelling

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

We aim to be the largest and most-trusted brand for older people in the UK. Our focus on delivering exceptional experiences empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.

For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group