Crewing Partner – Ocean (Deck and Technical)

Job Introduction

** At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. Remote / Home working is permitted in this role. 

Our colleagues play the most important part in creating exceptional experiences for our customers every day. That means delivering an experience that is better than expected, with every customer, every day. So, we want exceptional people to join our team!

Right now, Saga Cruises are looking for a talented Crewing Partner to join us, reporting to the Head of Crewing. 

As Crewing Partner – Ocean (Deck and Technical), you will play a key role in ensuring our colleagues onboard our Cruise vessels within the Deck and Technical area are able to deliver an exceptional experience for our guests. This is achieved by leading and developing our recruitment, onboarding, training, coaching and operational programmes whilst delivering on our people strategy.

If this sounds like you, then we’d love to hear from you!

​In return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.

Role Responsibility

• Vessel Visits to build relationships with HODs and individuals under remit 
• Establish and provide ongoing Line management, setting direction and providing support to all Saffron employed Saga Cruise colleagues on board within the Deck and Technical Area.
• Leads and implements Recruitment, Training and Rotations for all onboard colleagues within the Deck and Technical area.
• Advising and owning the performance management of onboard crew and their employment contract matters
• Onboarding and offboarding of colleagues
• Coordination and reporting of E-learning
• Responsible for delivering and action planning Saga Engagement Survey
• To operate within the set budget and maximise opportunities to reduce cost where possible without negatively impacting the guest experience.
• To attend vessels at regular intervals to provide feedback and deliver necessary updates.
• Ensures compliance relating to Certification and other documents required to perform role onboard.

The Ideal Candidate

• Must have the right to work and reside in the UK
• Understanding of a Cruising crewing function (or relevant similar industry)
• A talented manager, preferably with a proven track record of working in Crewing, HR or Employee Relations, either on or off shore.
• Demonstratable experience in budget management.
• Demonstratable experience in Deck and Technical STCW regulations and compliance.
• Strong leadership skills – able to demonstrate and align to the company’s values (Precision pace, empathy, curiosity & collaboration)
• Demonstrable ability to coach, develop and manage performance
• A genuine passion to ensure Guests receive an exceptional experience
• Ability to build lasting relationships, both internally and externally
• Commercially aware
• Motivated, target driven and results orientated with strong customer service ethos
• Innovative and creative with a constructive and enthusiastic approach to solving problems
• Excellent time management
• Strong communicator both written and verbal

Our Saga Values:

• Precision Pace - Always owning and making things happen. 
• Empathy – Always aware of others. 
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

• Remote working 

• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Remote”

Saga Group