Customer Service Advisor (Fri - Mon)
In this role you will provide exceptional service to new and existing Bennetts customers by resolving queries, providing quotes and being an ambassador for our brand, through engaging and memorable experiences.
You will provide the service and experiences that our business and brand reputation is built on. You will share our customer’s passion for biking, as they power our business.
As our Customer Service Representative, you will ensure that every one of our customers receives the highest possible level of service every time. By demonstrating ownership, passion and knowledge.
Shifts (Fixed 4 on 3 off)
Friday, 08:00 - 21:00. Saturday, 09:00 - 17:00. Sunday, 10:00 - 16:00. Monday, 08:00 - 21:00.
Rest days - Tuesday, Wednesday, Thursday.
- Handling inbound contact from customers via telephone
- Providing quotes to perspective customers
- Amending existing policies
- Retaining customers at renewal
The Ideal Candidate
If you are passionate, flexible, and committed to helping customers by providing memorable and engaging service then this could be the job for you.
Salary £18,000-£21,000 plus bonus.
Full time, Permanent position
Fixed shifts, Friday - Monday (4 on 3 off)
City centre location, with free parking
£25 towards any gym membership
About the Company
Bennetts is the UK’s Number 1 Motorcycle Insurer. We pride ourselves on being different, innovative and ambitious.