Data Governance Analyst - Trainee

Job Introduction

*** At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. This role has a hybrid element which means our team come together one a week in our Folkestone Office ***

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

And right now, we are looking for a Trainee Data Governance Analyst to work within our Data Governance Team and being a part of our wider Group Data department. As a Group, Saga is taking to the seas in our brand new, luxury cruise ships, leading the market with innovative insurance and financial products, and creating thousands of unforgettable memories for our loyal holidaymakers who are at the heart of the Saga brand. 

You will be responsible for proactively finding and solving problems with our data, and will work closely with colleagues in IT, especially CHUB and source systems to resolve data quality and governance issues. This is a fantastic time to join our Group Data Team as they embrace new topflight technology and work together to define and implement a programme of data quality!

So if you are enthusiastic, inspirational, committed and want to join this dedicated team, then we want to hear from you! 

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package. 

Role Responsibility

• Writing basic SQL code, to organise, connect and query data, experience would beneficial but not essential.
• Day to day management, running and reporting on routine enquiries and utilities to monitor data quality
• Day to day maintenance of Data Governance tracking systems related to data quality & reconciliation, Data Protection issues and general issue management
• Supporting a programme of data quality improvements to ensure consistency, accuracy, and compliance
• Generating metrics associated with governance and quality assurance as required
• Ensuring I am up to date with all relevant Data Governance processes and procedures
• Working collaboratively with colleagues across the business to make sure my team and I support Saga’s strategic initiatives

The Ideal Candidate

Capability, Experience and Knowledge:

• Experience of writing SQL to query and update database Tables (Preferred not essential)
• Any programming experience
• Good Communication skills.
• Good problem-solving skills.
• Pro-active, and focused on business objectives.
• Able to work under pressure to tight deadlines.
• Able to work in a flexible and agile environment

Personal Characteristics:

• Pro-active, and focused on business objectives
• Able to work under pressure through planning and prioritising to tight deadlines.
• Able to work in a flexible and agile environment
• Analytical
• Methodical and structured way of thinking and troubleshooting problems

Team player and can quickly build relationships

Our Saga Values:

• Precision Pace - Always owning and making things happen. 
• Empathy – Always aware of others. 
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Any engagement with employees or provision of CVs to employees within Saga where you have not engaged with the Talent Acquisition Team will be considered speculative and Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Hybrid

Saga Group