Fraud Investigator

Job Introduction

** Remote/home working allowed ** 

At Saga we believe in exceptional experiences everyday whilst being a driver for positive change in our markets and communities. Our values are precision pace, empathy, curiosity, collaboration. If this resonates with you then it’s time to do the best work of your life! 

And right now, we are looking for a Fraud Investigator to join us. In this role, you will be responsible for the operation and maintenance of Saga’s fraud systems and controls, investigating fraud or suspected fraud incidents.   

You will work alongside a small team of investigators and will be responsible for the identification and investigation of fraudulent and suspected fraudulent activity. Having a fraud background and insurance knowledge would be an advantage. 

In return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.    

If this role sounds of interest, apply now!   

Role Responsibility

• Responsible for running & analysing business reports to highlight fraud 
• Investigation of fraud and or suspected fraud, liaising with appropriate stakeholders 
• Use of established investigations and search tools together with newer Internet based tools 
• Police File Liaison, assisting with the preparation of evidence for court along with helping to put together written statements 
• Working with industry fraud bodies (e.g. Insurance Fraud Bureau) 
• Collating information on fraudulent activity, and updating departmental and company records in relation to fraud savings 

The Ideal Candidate

• Experience in dealing with and investigating fraud 
• Experience in application fraud 
• Ability to think logically and process information with a high degree of accuracy 
• Strong analytical skills
• Business/Market Awareness, particularly in relation to Fraud
• Experienced with the use of SQL, Snowflake, Tableau and/or Radar would be an advantage  
• Ability to manage a portfolio of work, and to balance the demands of maintaining a high-quality work and delivering to deadlines

Our values are:

• Precision Pace - Always owning and making things happen
• Empathy – Always aware of others
• Curiosity – Always asking why
• Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• 25 days annual leave plus bank holidays from Jan 2022 with the choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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Saga Group