General Maintenance- Saga

Job Introduction

General Maintenance- Saga 
Salary up to £28,000 
FT- 35 hours per week 
Permanent 
Onsite- Folkestone, Enbrook* 

Are you a hands-on problem solver who takes pride in keeping spaces running smoothly and safely? We’re looking for a reliable and practical General Maintenance professional to join our team and help maintain the Saga offices to the highest standard. You’ll be carrying out a wide range of repair, maintenance, and compliance tasks to ensure a safe and welcoming environment for colleagues and visitors.

This role would be ideal for someone with experience maintaining commercial or office buildings who enjoys variety in their day-to-day work. If you’ve got basic plumbing or electrical skills, or you're looking to build on a trade or maintenance background in a supportive, people-focused environment, this could be the perfect opportunity for you.

You’ll be part of a collaborative property team, working with colleagues and contractors to keep our offices running safely, efficiently, and in great condition. Apply now and join a team that keeps our spaces safe, functional, and well cared for.

*Your allocated workplace will be Enbrook, Folkestone. You will need to be within commutable distance of this office. Occasional travel to other Saga-owned properties across the South East, for which additional travel expenses will be covered.

Role Responsibility

• Carry out general maintenance tasks across Saga office locations, including repairs and upkeep of fixtures and fittings.
• Complete basic plumbing work such as installing taps, sinks, toilets, and fixing leaks.
• Perform electrical work, including replacing light bulbs, installing small equipment, and completing PAT testing.
• Support general decorating and touch-up tasks, such as painting walls and repairing minor cosmetic damage.
• Ensure all work is carried out in line with relevant Health & Safety regulations and internal standards.
• Work collaboratively on two-person tasks and provide hands-on support to team members as needed.
• Assist with maintenance and support requests across other Saga office locations when required.
• Communicate effectively with colleagues, tenants, and contractors, maintaining a professional and helpful approach.

The Ideal Candidate

Skills & Attributes:

• Strong problem-solving and troubleshooting abilities
• Good organisational skills and attention to detail
• Ability to work independently and manage multiple tasks
• Adaptable, flexible, and proactive in approach
• A positive, “can-do” attitude with strong communication skills

Experience & Qualifications:

• Experience in maintaining commercial or office buildings is preferred
• Basic plumbing skills or plumbing qualifications are a strong advantage
• Electrical qualifications are beneficial (e.g., for PAT testing or equipment installation)
• Familiarity with safe working practices and Health & Safety compliance

Package Description

Every day, our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, so we have put together an amazing benefits package.   

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays!
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance-related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

We aim to be the largest and most-trusted brand for older people in the UK. Our focus on delivering exceptional experiences empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.

For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group