Head of Home Pricing

Job Introduction

***Hybrid working pattern - This role will require a couple of days per week working in either our Folkestone or London office***

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga.

 And right now we have an exciting opportunity for a Head of Home Pricing within Saga Services Ltd (SSL). You will lead a team to deliver market-leading pricing models for Home and support your Commercial colleagues in insurer partner selection, securing the best available rates for Saga’s products.

You will bring insight into the Home insurance market which will enable you to advise on our longer term Home product strategy.  You will be accountable for delivering pricing margins in line with agreed business plans whilst ensuring customer satisfaction.

Additionally, you will keep up to date with market pricing trends, anticipate partner rate changes and create a framework to allow the Home team to respond to pricing queries from various business areas.

As a senior leader in the business, you will role model Saga values and act as the project sponsor for the relevant business change programmes, initiating and driving change.

Role Responsibility

• Delivering a pricing strategy for the home product line that supports a growing business over a 5-year time horizon.
• Leading the development of pricing models, pricing rules and rating approaches for the Home product, creating an environment that allows your team to continuously improve pricing effectiveness and working with the Head of Pricing Transformation to help transform Saga’s pricing capability.
• Leading the analysis of net rates from insurer partners within Home and understanding the commercial value of partnerships to both sides and construct compelling cases to secure competitive advantage.
• Leading the monitoring of actual versus expected performance of pricing models; establishing pricing frameworks which minimize the risk and cost of underperformance.
• Saga’s adherence to pricing fairness rules and data usage policies within Home.
• Engaging in constructive debate at trading meetings, collaborating with colleagues to identify solutions to trading challenges or opportunities to improve results.

The Ideal Candidate

• Bachelor/Master’s in a numerate subject.
• 5 or more years’ experience of UK personal lines pricing.
• Home experience essential, knowledge or experience of Motor, PMI and Travel desirable.
• Experience of working across multiple organisation ideal but not essential.
• Experienced communicator of technical content.
• Knowledge of other analytical packages (Python, R, Emblem, Databricks) ideal but not essential.
• Experience of leading and mentoring teams.
• Effective project management, able to prioritise.
• Understanding of the application of a range of insurance administration and data management systems (eg Radar Live, Guidewire, SQL, Tableau etc).

Our values are:

• Precision Pace - Always owning and making things happen.

• Empathy – Always aware of others.

• Curiosity – Always asking why.

• Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

#L1-Remote

Saga Group