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Head of Learning

Please Note: The application deadline for this job has now passed.

Job Introduction

** Remote/home working allowed **

At Saga we believe in exceptional experiences everyday whilst being a driver for positive change in our markets and communities. Our values are precision pace, empathy, curiosity, collaboration. If this resonates with you then it’s time to do the best work of your life! 

Right now, we are looking for a Head of Learning to join us and create the culture and capability to enable the delivery of our strategy, purpose and values. This key role will work closely with the Senior and Executive Leaderships teams, to design the best solutions and deliver innovative and progressive approaches to learning to build something exciting. 

This is a rare opportunity to lead on the transformation of learning at Saga to enable colleagues to do the best work of their life, and deliver exceptional experiences for our customers!  

If you are a progressive thinker who has the skills to design the best solutions and enable delivery to colleagues to accelerate capability then we welcome your application. 

Role Responsibility

  • Delivery of the corporate plan by enabling a culture of learning to enable exceptional experiences for customers and colleagues
  • Discovering the most progressive approaches in the world and bringing these into Saga to create something exceptional
  • Collaborate with colleagues across the People team to develop frameworks and tools that enable the delivery and realisation of a new way of learning and growing in Saga
  • Delivering change by engaging leaders, managers and colleagues in ‘what it takes’ through effective change and programme management 
  • Establish robust SLAs and aligned data analytics to monitor and report on learning performance, and to inform changing priorities if required
  • Delivering across insurance, travel and enabling functions, partnering with leaders, people partners and centre of expertise
  • Lead the design, delivery and evaluation of learning, including leadership development, creating simple, relevant and inspiring learning interventions that embeds our learning culture.
  • Developing leadership interventions that enable our learning culture.
  • Build blended learning solutions consisting of digital and in person solutions that engage and challenge learners.
  • Developing relationships with external networks of leaders and leadership development experts.
  • Partnering with learning providers to accelerate change or compliment the learning offer.

The Ideal Candidate

Our values are:

  • Precision Pace - Always owning and making things happen
  • Empathy – Always aware of others
  • Curiosity – Always asking why
  • Collaboration – Always one team, the Saga team!

Experience relevant for this job:

  • Excellent stakeholder skills
  • Experience of communicating at C-Level
  • Previous leading role in designing and implementing leadership development programmes
  • Experience of working with third-party providers to deliver engaging, culturally aligned content.
  • Financial services or travel preferred but not essential

Business Skills:

  • Strategic thinking
  • Programme management
  • Communication
  • Negotiation and Influence
  • People Management

Knowledge, awareness & understanding:

  • Good practice in the external market
  • Emerging learning themes and models

Technical skills:

  • CIPD qualified or equivalent 


Package Description

The standard benefits when you join Saga include: 

  • Remote working available where possible

  • The choice to buy a further 5 days annual leave per year 

  • Free private medical insurance after 1 years' service 

  • Workplace Pension 

  • AXA Be Supported 

  • A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 



To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.



Saga Group

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