Head of Pricing Transformation

Job Introduction

***At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. This role will require occasional office visits as and when needed***

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

And right now, we are looking for a Head of Pricing Transformation to oversee the transformation of Saga’s pricing capability into best in class by identifying the most critical areas of development and prioritising these to deliver significant benefits to Saga Insurance.

You will draw on your extensive experience of what constitutes market leading pricing capability across analytics and data, bringing it to bear for Saga’s target market and within Saga Insurance’s chosen operating model.

This role will include both the development of widely used pricing approaches alongside developing the extensive use of advanced analytics and data science within the Saga Insurance pricing teams.

Additionally, you will provide inspiring leadership and role modelling to the Pricing Transformation team, made up of Data, Analytics and Pricing Process colleagues and, as a senior leader in the business, role model Saga behaviours and act as project sponsor for relevant business change programmes, initiating and driving change.

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.

So, if this is of interest to you then we would be keen to hear from you!

Role Responsibility

• Bringing best practice ideas and concepts to the Saga pricing team.
• Working with the Insurance Pricing Director and other Pricing “Heads of” to agree the roadmap for pricing capability development at pace for all of Saga’s Insurance products.
• Working extensively with the core Motor, Home and PMI & Travel pricing teams to ensure developments dovetail with the existing pricing team plans.
• Estimating the potential value of different initiatives and using this to prioritise the developments.
• Developing a team who can deliver step changes in the pricing assets for use by the Saga pricing teams.
• Overseeing the development of processes which are common to pricing all product lines including our risk management frameworks and controls for pricing.
• Collaborating across the SSL and AICL pricing teams where there is mutual benefit to developing a Group wide approach.
• Working extensively with stakeholders across functions, including in Claims Analytics, Marketing, Underwriting and Operations in order to ensure that solutions are designed such that they maximise the value from aligning objectives across functions.
• Working with the Commercial and Trading teams to ensure that the value of solutions can be realised.
• Working with the Change and IT teams to develop long-term sustainable solutions as well as quick win solutions.
• Utilising the newly developed SCV, data marts and central data solution to underpin developments.
• Developing the data science capability further within the Saga pricing teams and working closely with the broader Saga data science community.
• Continually looking externally at market developments and bringing relevant. ones into Saga, to ensure there is a constant and rolling set of initiatives to drive ongoing progress.
• Networking internally and externally to ensure our capability remains leading edge.
• Creating documentation of key developments.

The Ideal Candidate

• Bachelor/Master’s in a numerate subject.
• Several years’ experience of UK personal lines pricing, including retail pricing.
• Motor and Home experience essential, knowledge or experience of PMI and Travel desirable.
• Experience of working across multiple organisation ideal but not essential.
• Experienced communicator of technical content.
• Passionate about pricing and advanced analytics.
• Radar (ideal but not essential).
• Knowledge of other analytical packages (Python, R, Emblem, Databricks) ideal but not essential.
• PowerPoint, MS Word, MS Excel.
• Knowledge of visualisation tools such as Tableau or Power BI a plus but not essential.
• In depth UK Personal Lines Market Knowledge.
• Significant UK Personal Lines Market Pricing experience.
• A deep understanding of the drivers of commercial success in a Personal Lines insurance business.
• Advanced Analytics and its application to Insurance.
• FCA GI Pricing Practice Requirements and wider regulation affecting pricing including Consumer Duty.
• People Management experience.

Our Saga Values:

• Precision Pace - Always owning and making things happen. 
• Empathy – Always aware of others. 
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group