Head of Trade Sales

Please Note: The application deadline for this job has now passed.

Job Introduction

** ** At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. This role has a hybrid element which means our team come together when we need to collaborate and will also involve travel to client sites including oversees travel***


As the Head of Trade Sales you will play a vital role in the distribution of Titan Travel products through travel agents.  This important channel will play a key role in the growth of the Saga Travel Group, and specifically in the delivery of our touring business. 

You will define our strategy for this area, ensuring we maximise our partnerships with existing and new trade partners, to ensure we maximise revenue delivery, while managing also cost of sale.  As we broaden our distribution and look to international partners, you will play a key role in identifying and forming new relationships and realising these significant opportunities for growth.  You will also manage a team of sales/account managers to support their delivery of agreed KPIs. 

You'll be an expert in your area, often the first line of management for people or projects either within or across business unit, to deliver service within my budget and use information and analysis, experience, expertise and judgement to resolve non-routine problems.

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.   

If this is of interest to you then we would be keen to hear from you! 

Role Responsibility

  • Defining the strategy for Titan Travel’s trade distribution to ensure continuous and cost-effective growth.
  • Exceeding passenger and revenue targets.
  • Challenging our commercial arrangements to ensure a focus on the right booking channels (i.e. online) and on the right product.
  • Leading a team of sales/account managers, supporting them to deliver against agreed KPIs and managing performance.
  • Managing cost within agreed budgets, for marketing, commission, and team overheads.
  • Manage our relationships with content providers (like Traveltek and Widgety) to ensure agent have easy access to up to date info on the Titan brand.

The Ideal Candidate

Experience relevant for this job:

  • Experience in a trade sales (or account/partnership management) roles
  • Travel experience an advantage.
  • Experience in defining strategy

Operational skills relevant for this job:

  • Exceptional people management skills, particularly in a flexible/hybrid working environment.
  • Excellent communication skills, with the ability to quickly form relationships.
  • Sales driven and commercially savvy.
  • An eye for identifying commercial opportunities, and the skills to translate this into results.
  • Ability to partner with other stakeholders and challenge where necessary
  • Innovative thinker constantly looking to improve ways of working.
  • Engaging and inspiring individual, influencing internal and external stakeholders at all levels.
  • Cost focused, with ability to manage multiple budget lines.

Our Saga Values:

  • Precision Pace - Always owning and making things happen. 
  • Empathy – Always aware of others. 
  • Curiosity – Always asking why.
  • Collaboration – Always one team, the Saga team!

Package Description

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

The standard benefits when you join Saga include: 

  • Remote working available where possible

  • 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

  • Free private medical insurance after 1 years' service 

  • Workplace Pension 

  • AXA Be Supported 

  • A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 



To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Any engagement with employees or provision of CVs to employees within Saga where you have not engaged with the Talent Acquisition Team will be considered speculative and Saga will not be responsible for any fees related to CVs received in this unsolicited manner.


Saga Group

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