Internal Communications Executive

Job Introduction

Internal Communications Executive

Salary £35,000 to £40,000 depending on experience   

Folkestone Hybrid

At Saga, our people are what make us special. Our Internal Communications Team is central to creating a connected and engaging colleague experience and we’re looking for someone to join the team and make a real difference.

You’ll step into a role where creativity, storytelling and colleague experience come together. As our Internal Communications Executive, you’ll help shape how we connect, engage and inspire colleagues across Saga. From business updates and colleague campaigns to creative content and multimedia storytelling, you’ll play a key role in bringing our culture and strategy to life.

No two days will be the same in this fast-paced and varied role. You’ll create compelling communications across multiple channels, turning important messages into engaging content that colleagues genuinely connect with. Whether it’s crafting impactful written communications, designing eye-catching visuals or producing creative video content, you’ll help ensure every colleague feels informed, valued and part of the Saga story.

We work in a hybrid way at Saga, both at home and in the office. The people team are typically in person in our Folkestone office twice a week, allowing us to collaborate and share success as a business.

Role Responsibility

As an Internal Communication Executive, you will be responsible for creating engaging internal communications content across a variety of channels including email, intranet, digital screens and external content for LinkedIn

•    Leading, developing and executing internal campaigns, ensuring consistency and alignment

•    Designing visual content and assets to support internal campaigns and messaging 

•    Producing simple and engaging video content, including filming and editing to enhance storytelling 

•    Writing clear and concise copy tailored to different audiences and tones of voice

•    Supporting colleague events and engagement activities, both digital and in-person 

•    Building and maintaining strong relationships with internal stakeholders to gather content ideas and support the development of our colleague experience 

•    Delivery of our Colleague Voice Survey and supporting action plans 

•    Managing our intranet platform and digital screens to ensure content is relevant and engaging 

•    Ensuring all content aligns with the brand guidelines and standards

The Ideal Candidate

You will have proven experience working within Internal Communications alongside  a passion for enhancing colleague engagement to drive strong business outcomes

Other skills desired would include:

•    Experience in graphic design and basic video production using tools such as Adobe Creative Suite

•    Strong writing skills with the ability to adapt tone and style for different audiences

•    Expertise in copywriting and editing, with the ability to simplify information into a clear language 

•    Strong planning and organisation skills with the ability to manage multiple projects and deadlines effectively

•    A collaborative working approach and confidence working with senior stakeholders

•    Flexible and adaptable

•    Positive attitude to work with a proactive approach

•    Courage to challenge and improve existing processes

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.  

BENEFITS AVAILABLE FOR THIS ROLE: 

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine. 

Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. 

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment. 

Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. 

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga. 

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group