Internal Communications Officer Risk

Job Introduction

** Remote/home working allowed with occasional visits to the Folkestone, Kent office so this role will suit candidates in a commutable distance ** 

At Saga we believe in exceptional experiences everyday whilst being a driver for positive change in our markets and communities. Our values are precision pace, empathy, curiosity, collaboration. If this resonates with you then it’s time to do the best work of your life! 

And right now, we are looking for a Risk Internal Communications Officer to join our Risk and Compliance team. In this role, you will work closely with the Risk Function Heads, the Chief Risk Officer and the Internal Communications department to develop and implement the risk communications strategy for the Risk department.  

You will also work with the wider business to build impactful, timely, relevant, and informative risk management content using all media options available and support the development and delivery of Risk Management and Conduct Risk learning throughout the organisation. 

This is a brand-new position and a fantastic opportunity to quickly impact the business and help build the risk communication programme at a time the very nature of risk management is becoming more prominent. 

You will bring an internal communications background with demonstrable experience of impacting a business through communication. You will have an ability to create a communications programme and have digital skills (be able to use/create content on various platforms such as social media and videos) 

In return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.  

If you are an internal communications specialist with an interest in risk, apply now! 

Role Responsibility

• Building and implementing the internal communications strategy and programme for the Risk function, ensuring that our activity is translated into targeted compelling content to raise awareness, build understanding and to grow our engagement with the business and place risk management more central to the way that we do operate 
• As part of the above strategy to recognise the cultural shift necessary and ensure the way we communicate helps to bring about and embed the desired cultural change 
• Receiving and analysing risk information and producing creative and engaging content for a wide range of different internal audiences 
• Delivering risk training to all levels of the business, ensuring that training content and delivery achieves the greatest impact, with measures in place to figure out success and to identify areas for improvement 
• To review and enhance risk reporting that goes to a variety of governance fora, ensuring that language is appropriate for the target audience, clear and consistent 
• To conduct a review of all Saga Risk Policies ensuring they are written in a plain English style, which is replicated in a consistent manner across all policy and guidance documents 
• Monitoring awareness and risk engagement levels from communications and training delivered against KPIs (Key Performance Indicators) 

The Ideal Candidate

• Demonstrable experience in a communications related role (e.g., press officer, blogger, editor, writer, etc) 
• Experience of taking information and converting that into a compelling story 
• Ability to run presentations and seminars 
• Strong Interest in risk management; although experience is not required some exposure to 2nd line activity would be advantageous 
• Strong track record of working with management at all levels 
• Exceptional writing, editing and proofreading skills 
• Ability to translate technical risk terminology into language that is easy to understand by the wider business 
• Experience of writing for a range of audiences and channels 
• Good organisational and communications programme management skills 
• Creative ideas for how to reach different types of colleagues 

Our values are: 

• Precision Pace - Always owning and making things happen 
• Empathy – Always aware of others 
• Curiosity – Always asking why 
• Collaboration – Always one team, the Saga team! 

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• The choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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Saga Group