Lead Technology Engineer
Job Introduction
** Remote/home working allowed. The role includes out of hours on-call and hardware maintenance tasks which will require site visits to the Folkestone offices. This role will suit candidates within commutable distance **
Our people are everything to us in the way they deliver exceptional experiences for our customers, for our colleagues every day. The way they ‘own’ what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, and you, ‘make do’ will never do, or ‘Good enough’ are not even close. Come and do the best work of your life alongside fantastic, professional, and appreciative colleagues.
Right now, we are looking for a Lead Technology Engineer to work in our Technology Operations Team. The Lead role is pivotal in helping to balance the often-competing demands of larger scale business change by way of projects, business as usual tasks such as incidents, and ongoing maintenance tasks to keep infrastructure and infrastructure applications working effectively.
You will be 1 of 3 Lead Engineers who are responsible for leading a team of technology engineers to deliver project actions, such as technical recommendations, technical change, and documentation. As you would expect project work only accounts for some of the team’s workload, BAU and infrastructure maintenance also need focus. The successful candidate will be able to demonstrate how they balance these demands. In other words, you will do this by delivering outstanding service and providing technical ownership for challenges across the technology estate.
In return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.
If this is of interest to then we would be keen to hear from you!
Role Responsibility
As an Infrastructure Team Lead, you’ll be a technical escalation point who manages the day-to-day operations of a team within the infrastructure team. You’ll define, and drive adherence to, procedures and best practices for both the support service and the development of the infrastructure.
You’ll be our subject matter expert and demonstrate elevated expertise of infrastructure, at scale, across multiple environments, for example: Public cloud, private cloud, and on-premises.
Owning the delivery and resolution of project actions, technical problems & incidents.
You’ll have to liaise with internal and external partners, including user groups, technical IT consultants and project managers.
Demonstrate an elevated level of technical expertise in Microsoft technologies and virtualisation.
Support the technology operations management team in developing and delivering innovative technology initiatives.
The Ideal Candidate
Top Skills:
Active Directory Multi-Domain Management
ADFS / SSO – SAML 2.0 Authentication
Active Directory Integrated Certificate Services
VMware Stack Management
Azure Administration
SQL experience
Good understanding of cyber security
Personal characteristics:
Natural leader
Constantly developing knowledge and abilities
Able to work methodically under pressure
Great communicator
Personally resilient
Strong customer service focus
Data driven approach to decision making
Our values are:
Precision Pace - Always owning and making things happen
Empathy – Always aware of others
Curiosity – Always asking why
Collaboration – Always one team, the Saga team!
Package Description
The standard benefits when you join Saga include:
Remote working available where possible
25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year
Free private medical insurance after 1 years' service
Workplace Pension
AXA Be Supported
A range of reductions and offers from leading retailers, travel groups and entertainment companies
About the Company
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.
At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.
Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
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Saga Group
