MI Analyst
Job Introduction
A leader in Motor, Home, Travel and Health Insurance; Saga offers an environment where we will do the best thing for you to develop your skills and develop your career.
An opportunity has arisen within the CHMC department for a MI Analyst based in Folkestone.
You will be responsible for the generation of performance and analysis reports, development of our analytics dashboards and providing the business with insight on performance trends.
You’ll bring excellent communication, both verbally and written.
And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.
If this sounds like a role for you then keep reading…..
Role Responsibility
The MI Analyst is responsible for:
- Working with the business to understand and capture their reporting requirements
- Delivering actionable reporting to the business utilising SQL and analytics tools
- Utilising data visualisation tools to visualise performance and trend analysis to business owners in a digestible format
- Providing the business guidance on performance trends
- Providing a point of expert reference on reporting, the data used and the layout of information to the business
- Investigating any discrepancies in the MI and KPIs being used, to provide highly accurate data for the operation to utilise
- Completing ad hoc analysis on data sets to identify and report upon performance trends that lead to actionable change within the claim operations
- Configuring and maintaining automated reporting
- Testing the Application Database Mirror and Tableau Database Mirror development
- Recognising anomalies in the Application Database Mirror and report findings back to Business Intelligence to resolve
- Providing the business with guidance on consolidation and streamlining data provision to ensure department and operational efficiency
- Constructively challenging internal database structures and highlighting barriers to delivering effective reporting
- Supporting the development of junior roles through auditing, observations, coaching and mentoring
- Facilitating the business’ scorecard provision process
- Contributing to the analysis, design, development and delivery of data migration, data integration and data warehousing projects by performing data mapping and data conversion activities using ETL tools
The Ideal Candidate
Capability, knowledge and experience:
- Experience in SQL
- Experience in other programming languages such as Python and R are advantageous
- Strong Microsoft Office Package knowledge (Excel, Word, PowerPoint)
- It is preferred, but not imperative, that the candidate has similar industry and process knowledge
- Experience in statistical analysis including descriptive, inferential and predictive skills
- Must have an interest in industry standards and available software, to support and enhance delivery, analysis and insight of data reports
- Strong numerical and statistical capabilities
- Comfortable working with large data sets
- Experience in working with Tableau is advantageous
- Experience in providing a business with trend analysis to support it in increasing revenue, controlling cost and/or improving customer journeys
- Knowledge of statistical modelling techniques such as machine learning is advantageous
Personal characteristics:
- Analytical and creative thinker
- Problem solver
- Proactive, with strong desire to learn and demonstrate enthusiasm and self-motivation
- Works well with others
- Forward thinker
- Attention to detail
- Strong organisational skills
- Excellent communication skills, written verbal and listening across all business levels
- Strong negotiation skills with the ability to confidently challenge
- Desire to learn
- Self-motivator
Package Description
The standard benefits when you join Saga include:
- Option to purchase a further 5 days annual leave per year
- Free private medical insurance after 1 years service
- Pension
- AXA Be Supported
- Apples Nursery (Folkestone only and on a waiting list basis)
- Free fruit
- Give as you earn
- Free eye tests
- Honeymoon benefit
- Sharebuy
- Salary finance
- Discounts on Saga holidays and insurance products
- A range of reductions and offers from leading retailers, travel groups and entertainment companies
- Long service awards
About the Company
When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.
We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.
Learn more about the Saga business by watching our Saga plc results for the financial year 2018/2019
To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.
Saga Group
