Managing Director - Saga Holidays

Job Introduction

The travel business is at the heart of the Saga brand and it is from these origins that the business evolved. We take guests all over the world on package holidays, escorted tours, river cruises, and ocean cruises with Saga Holidays, Saga Cruises, Titan Travel and Destinology. For our own people, we offer inspirational opportunities and careers that are full of possibilities…

…And right now, we are looking for an inspirational leader to take the helm of the Saga Holidays division at an exciting time in Saga’s history. As a Group, Saga is taking to the seas in our brand new, luxury cruise ships, leading the market with innovative insurance products, and creating thousands of unforgettable memories for our loyal holidaymakers who are at the heart of the Saga brand.

This is also an exciting time for Saga Holidays as we are looking to implement a transformational change agenda. To achieve this, we are looking for an exceptional leader, who exemplifies and will champion all that is good about Saga, demonstrating a strong record in nurturing change, innovation and profit growth within the travel and leisure environment.

You will have successfully operated at a senior management level with full P&L responsibility and be used to working in a matrix structure. You will bring a clear strategy, vision for a sustainable future and a keen eye for detail as well as providing the inspiration to the team as a very people-centred leader.

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.

If you can enhance the customer experience, accelerate the transformation of our Tour Operations business and you are the enthusiastic, inspirational, committed and supportive leader we are looking for then we want to hear from you!

Role Responsibility

• Create, lead and deliver the growth strategy for Saga Holidays, ensuring a differentiated position in the market that is complementary to the overall strategy of the wider tour operating division

The Ideal Candidate

• Demonstrable track record of managing sustainable growth, whilst improving all financial performance indicators
• Possess natural and enthusiastic leadership skills, capable of developing a strong senior management team, with succession potential
• Passionate about customer service and can demonstrate examples of initiating change to enhance the customer experience and increase overall satisfaction levels

Package Description

The standard benefits when you join Saga include:

• Option to purchase a further 5 days annual leave per year
• Free private medical insurance after 1 years service
• Pension
• AXA Be Supported
• Apples Nursery (Folkestone only and on a waiting list basis)
• Free fruit 
• Give as you earn
• Free eye tests
• Honeymoon benefit
• Sharebuy
• Salary finance
• Discounts on Saga holidays and insurance products
• A range of reductions and offers from leading retailers, travel groups and entertainment companies
• Long service awards

About the Company

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.

Learn more about the Saga business by watching our Saga plc results for the financial year 2018/2019

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

Saga Group