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People Partner

Please Note: The application deadline for this job has now passed.

Job Introduction

People Partner

Salary £32,000 - £37,000 DOE


Hybrid – Home and Hub

As one of our People Partners you will become a trusted peer, building relationships with leaders and colleagues within your function, to drive strong business results within Saga ensuring all leaders have the skills and knowledge to achieve exceptional colleague experience.

You will be skilled in your field, a natural relationship builder who is able to manage multiple projects and priorities. Using regular scrutiny of data to identify trends and hotspots you’ll work with the business to providing proactive people solutions.

Hire care and colleague wellbeing is as important to you as it is to us. You will be a great listener, with exceptional communication skills. You will be curious, always looking at how we can keep delivering better for colleagues.

Reporting to the People Partnership lead, this broad role will allow you to drive continuous improvement for our colleagues, allowing them to provide exceptional experiences for our customers.

At Saga we work flexibly which means our colleagues have autonomy over where they work – at home or hybrid. This role has a small hybrid element which means that our team come together when we need to collaborate.

Role Responsibility

As one of our People Partners you will be proactively partnering leaders on casework within their operational area. This will include more complex and sensitive cases including serious conduct and capability matters, through effective coaching.

Other accountabilities would include:

  • Achieving consistency in application, approach, and compliance on the ER casework
  • Treating people in a way that supports our culture
  • Supporting the on and off-boarding experience
  • Following Saga values and always acting with integrity and due diligence
  • Skilled in complex problem solving, delving beyond the most obvious issue, to understand the true issue and impact, being curious and testing others thinking to establish facts
  • Act as a trusted peer by building relationships with leaders and colleagues within my function, to drive strong business results within Saga ensuring all leaders have the skills and knowledge to achieve exceptional colleague experience
  • Encouraging a culture of continuous feedback providing ER advice and supporting the performance cycle.
  • Minimising legal and settlement costs by providing sound advice, coaching and support around all ER issues
  • Maintain and adhere to SLAs for the People Partners inbox, ensuring all queries are responded to in the agreed timeframes
  • Ensure colleagues are supported and receive correspondence in a timely manner
  • Maintain colleague data relating to ER matters and ensure all people related systems are updated timely with accurate information
  • Look for opportunities to simplify processes, drive efficiency and output.

The Ideal Candidate

Knowledge of current employment law and experience in a people partnering or employee relations role is essential. Experience has been in a regulated business that would be of extra advantage.
Other skills and experience required include

  • Confident and able to conduct difficult and sensitive conversations with leaders and colleagues.
  • Able to manage assigned case load and prioritise tasks.
  • Respects the importance of colleague experience.
  • Effective relationship management.
  • Able to deliver upskill training to leaders.
  • Excellent communication skills
  • Strong knowledge of ER procedures
  • Partnering experience
  • A natural curiosity to look beyond the ‘as is’ and explore new trends and opportunities

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.


  • Our working week is 35 hours per week, these can be worked flexibly to suit your working style
  • 25 days holiday + bank holidays
  • Option to purchase additional leave up to 5 extra days
  • Pension scheme matched up to 10%
  • Life assurance policy on joining us
  • Wellbeing programme
  • Colleague discounts including family discounts on cruises and holidays
  • Range of reductions and offers from leading retailers, travel groups and entertainment companies
  • Enhanced maternity and paternity leave
  • Grandparents leave
  • Company performance related annual bonus - Up to 5%
  • Income protection
  • Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.


Saga Group

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