Performance and Talent Manager

Job Introduction

** Remote/home working allowed **

At Saga, we believe in exceptional experiences every day whilst being a driver for positive change in our markets and communities. Our values are precision pace, empathy, curiosity, and collaboration. If this resonates with you then it’s time to do the best work of your life! 

With market-leading, innovative insurance, and financial products the transformation of our business makes the Saga Group an extremely exciting place to be as we move toward the Saga 70th anniversary in 2021.  

Right now, we are looking for a Performance & Talent Manager to join our People Team and support the People Director and Executive Leadership Team in shaping our approach to performance management, focusing on the 'what' and the 'how' to drive our cultural reset where performance and delivery through the right behaviours become the norm.  

You will be designing tools, guides, and measures for delivering the reset of performance culture and the systems needed to enable leaders to lead. You will coordinate the launch of this original approach to performance and be a key player in driving long term success for both the business and the colleagues that make it. 

And in return you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding career with an excellent benefits package.  

So, if you have a record of delivering innovative solutions to talent management and performance culture then we would like to hear from you.  

Please note that this is not a recruitment or talent acquisition position and only candidates with specific people performance management experience will be considered. 

Role Responsibility

• Design and deliver employee training programs (e.g. individual, team, skill-based and management training)
• Develop mentoring and coaching sessions for employees
• Build succession plans
• Design employee promotion policies
• Discuss career-pathing options with high-potential employees
• Conduct skills gap analyses to determine strategic hiring needs
• Develop performance management tools

The Ideal Candidate

• An expert in their area
• Knowledge of the latest performance trends and how people develop.
• Experience in designing and delivering performance programmes.
• Skilled in performance design & cycle.
• Proven business acumen within a similar size corporate environment.
• Fantastic communication and stakeholder management skills.
• Project and change management skills with an eye to digital.

Our values are:

Precision Pace - Always owning and making things happen

Empathy – Always aware of others

Curiosity – Always asking why

Collaboration – Always one team, the Saga team!

If you relate to them then we would like to hear from you.

Package Description

The standard benefits when you join Saga include: 

• The ability to work from anywhere in the local area with our tech capabilities 

• The choice to buy a further 5 days annual leave per year - perfect for those that love to travel!

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported

• Discounts on Saga holidays and insurance products 

• A range of reductions and offers from leading retailers, travel groups, and entertainment companies 

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs. 

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 65 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance, the Saga Magazine and our membership programme, Possibilities.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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Saga Group