Portfolio Resource Manager

Job Introduction

** At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. This role has a hybrid element which means our team come together when we need to collaborate.

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

And right now, we are looking for someone to be responsible for the scheduling of resources to meet project delivery demands, who fit the below description.

I leverage my stakeholder management skills to gain early insight into resource needs, using a micro lens on the key investments. I produce insight & ensure that information is fit for purpose and seek to continually enhance the view available to senior stakeholders. I do this through gathering intelligence and ensuring robust challenge where appropriate to get the right information & outcomes. I build alliances & networks to enable me to foresee challenges & put mitigating actions in motion. I also identify and lead on opportunities for continuous improvement. I will have a keen interest in the relationships between projects, ensuring risks, issues and dependencies are proactively managed by the project management community in order to protect the health of the overall portfolio.

Role Responsibility

• All resource plans in relation to the delivery of Insurance Change initiatives
• Understanding demand for skill types, highlighting issues & blockages that may impact successful delivery
• Leading key meetings in relation to planning & resourcing with a range of varied stakeholders
• Provide future resource forecasting to ensure the delivery function is set up for success
• Provide analysis of estimate to actual, enabling intelligence that will increase planning safety
• Acting as a custodian of change management best practice for Insurance
• Identifying opportunity for process and best practice efficiency & improvement, taking in the lead in putting these into opportunities in place
• Participation in gate reviews at appropriate junctures for key projects, ensuring projects are both set up for success and ready to move into the next phase of their lifecycle
• Maintain & seek the continuous improvement of change systems & tools

The Ideal Candidate

Knowledge and experience on the Jira platform 

Change management reporting with an analytical approach to tasks 

Identifying process and best practice efficiencies 

Vocal and strong individual 

Able to challenge at all levels 

Deal with competing priorities 

Our Saga Values:

• Precision Pace - Always owning and making things happen. 
• Empathy – Always aware of others. 
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Any engagement with employees or provision of CVs to employees within Saga where you have not engaged with the Talent Acquisition Team will be considered speculative and Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group