Pricing Manager - Home

Job Introduction

A leader in Motor, Home, Travel and Health Insurance; Saga offers an environment where we will do the best thing for you to develop your skills and develop your career.

Our insurance business is going through an exciting period of change with our new Fixed Price campaign. The focus will be on direct marketing, which includes TV advertising, media campaigns plus a new radio advert. 

We are looking for a Pricing Manager - Home to work for our Saga Services part of the business based in Folkestone, Kent.

In this diverse role you'll work directly with the relevant Product Head and colleagues in Marketing, Finance and IT to understand commercial performance of your product lines and seek opportunities to use pricing know-how to deliver business objectives.

You'll specify appropriate pricing models and monitoring processes; identifying data opportunities, appropriate statistical techniques, reviewing performance and making judgements. In partnership with the Product team, formulate agreed pricing actions which optimise performance. You'll also generate insight into customers and use it to identify actions which deliver commercial value and customer satisfaction.

And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.

If this sounds like a role for you then keep reading...

Role Responsibility

• Execute a pricing strategy for your product lines that supports a growing business over a 5-year time horizon
• Develop pricing models, pricing rules and rating approaches for your areas of product responsibility; continuously improving pricing effectiveness
• Support the negotiation of net rates with insurer partners within your lines of business; maintaining and improving the commercial value of partnerships to both sides and constructing compelling cases to secure competitive advantage
• Seek out and assimilate data items which hold value in both net and gross pricing, extracting competitive advantage from Saga’s unique data assets
• Monitor actual versus expected performance of pricing models; recognise deviation early and act to minimize the cost of underperformance
• Monitor adherence to pricing fairness rules and data usage policies within your lines of business; report breaches and act to remedy where necessary
• Respond to pricing queries from various business areas in line with agreed timescales; ensure common themes and root causes are addressed in future pricing models
• Contribute to trading meetings; providing pricing insight and collaborating with colleagues to identify solutions to trading challenges or opportunities to improve results
• Help form the agenda for your lines of business in Pricing Forums and cross-functional meetings
• Drive small change and initiate more significant change programmes that will deliver and maintain pricing excellence for your lines of business
• Specify appropriate testing of price-related IT changes if required
• Lead and manage direct reports, be a role model and mentor for junior colleagues; support their training and career development
• Deputise for the Head of Pricing for your products as and when required

The Ideal Candidate

Capability, Knowledge and experience

• Knowledge of the critical aspects of pricing; experience in designing and creating data-driven processes that deliver successful pricing
• Ability to lead teams (of direct reports and project teams) and prioritising workloads to meet agreed objectives
• Numerical reasoning skills; be able to breakdown complex business problems, identify key trends in data and explain these with logical argument and industry knowledge
• Critical thinking; ability to assimilate information from various sources in order to decide on a course of action, use judgement and risk-based assessments to make recommendations for action even in the absence of full information
• Commercial awareness; be able to articulate the financial impacts of your work and understand how it fits with wider product strategy
• Capability to present information and compelling, persuasive arguments to senior personnel, business stakeholders and external business partners
• Ability to develop and mentor members of staff in both technical skills and other business skills
• Ability to manage multiple projects and deal with overlapping deadlines
• Experience collaborating with cross-functional teams to deliver a set of business goals
• Knowledge of the application of a range of insurance administration and data management systems (eg Radar, Guidewire, SQL, Tableau, R etc)
• Customer focus; demonstrate that you think customer-first when developing and delivering pricing strategies
• Advanced knowledge of SQL, Visual Basic, R an advantage
• Strong Excel skills desirable

Education and qualifications

• Degree in a mathematical or scientific subject would be preferred
• B grade (or above) A-Level maths, statistics or equivalent
• Recognised insurance qualification, e.g. FCII (or equivalent) would be an advantage
• Nearly/Newly Qualified Actuary desirable

Personal characteristics

• Highly numerate
• Logical thinker
• Inquisitive, natural problem solver
• Excellent attention to detail
• Independent worker, ability to prioritise own work
• Not afraid to speak up, strong communicator
• Delivery focussed
• Thrives on taking responsibility; not afraid to make decisions
• Confident manager, comfortable taking the lead and garnering support from team members and colleagues

Package Description

The standard benefits when you join Saga include:

• Option to purchase a further 5 days annual leave per year
• Free private medical insurance after 1 years service
• Pension
• AXA Be Supported
• Apples Nursery (Folkestone only and on a waiting list basis)
• Free fruit 
• Give as you earn
• Free eye tests
• Honeymoon benefit
• Sharebuy
• Salary finance
• Discounts on Saga holidays and insurance products
• A range of reductions and offers from leading retailers, travel groups and entertainment companies
• Long service awards

About the Company

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.

Learn more about the Saga business by watching our Saga plc results for the financial year 2018/2019

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

Saga Group