Programme Coordinator - SID - Fixed Term Contract (9 to12 months)

Job Introduction

A leader in Motor, Home, Travel and Health Insurance; Saga offers an environment where we will do the best thing for you to develop your skills and develop your career.

This position is within the SSL SID Team.  The purpose of this team is to provide the strategy and implementation of the new policy sales and administration platform to support the business operation facilitating all customer interaction channels (contact centre and web).

The jobholder should be able to provide support to the Programme Directorate in programme oversight and reporting, provide PCO and administrative support for the SID programme team members more broadly, and assist with project deliverables to the highest standard.  The PCO will need to build knowledge and experience blending traditional project administrative principles and practices within an Agile approach in the right proportions to fit a variety of large, complex project support requirements with the appropriate level of planning, coordination and resilience. 

This role an excellent opportunity to expand your business and change management knowledge through increased exposure to the different business areas and assist in the development of the transformed PCO function for the future of the business.

And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street & online discounts, and concession for holidays and travel.

If this sounds like a role for you then keep reading...

Role Responsibility

Support the Programme Director in the coordination, communication and administration (the Project Coordination Office) for the SID Programme by:

• Diary management for Senior Programme management (Programme Director and Technical Programme Director)
• Overall responsibility of administrative management of the SID floor
• Acting as escalation liaison as required to the Programme Director and Technical Programme Director ensuring they are aware of important matters of the day
• To assist in project meetings with minute taking and action logging
• Support communication coordination, generating material as required in liaison with the PCO team and directorate
• Updating and circulation of visual communication literature
• Ensuring the smooth running of office functions, processes and facilities, liaising with Team Members
• Provide support and communication with BAU priorities and scheduling
• To assist with the preparation of progress and status reporting of projects for the Programme Director and other members of the project team
• To administer Core Project PCO documentation
• To provide project support to colleagues as required
• To be responsible for actively developing own skills and knowledge
• To demonstrate behaviours that encourage open mindedness
• To model the codes of conduct, energies and cultures articulated in the programme framework documentation
• Act as a guardian of the truth, ensuring accuracy and timeliness of reporting

The Ideal Candidate

• Experience of supporting an office involving a diverse range of functions
• Excellent oral and written communication skills
• Provide administrative and secretarial support
• Liaise with other areas of the business to support the management of  the BAU change timetable
• Work alongside the Change Programme to ensure cohesive working practices
• Ability to set up and run office systems and facilities
• Organisational skills with an ability to prioritise competing demands
• Documentation management & diary management
• Purchase order and invoice management
• Ability to work to deadlines in a high pressure environment
• Foster an open and energetic approach within the SID team
• Proactive, efficient and diligent with all tasks undertaken
• Experience with Microsoft Office Tools

Package Description

The standard benefits when you join Saga include:

• 28 days holiday
• Option to purchase a further 5 days annual leave per year
• Free private medical insurance after 1 years service
• Pension
• Saga Social Club
• AXA Be Supported
• Apples Nursery (Folkestone only and on a waiting list basis)
• Free fruit 
• Give as you earn
• Childcare vouchers
• Free eye tests
• Honeymoon benefit
• Sharebuy
• Salary finance
• Discounts on Saga holidays and insurance products
• A range of reductions and offers from leading retailers, travel groups and entertainment companies
• Long service awards

About the Company

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

Saga Group