Project Manager

Job Introduction


Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

You will be responsible for the management of projects in the Saga Travel Group (STG).  Working closely with a range of Change professionals and business stakeholders, you will facilitate the delivery of priority initiatives in line with the change request, approval and delivery process.  You will track business cases through the project lifecycle including the impact to benefits. You will manage across functions daily to ensure project milestones and timelines are achieved, tracking issues and managing risk as you go. Ensure that any detriment to the quality, timeline or cost of a project is appropriately escalated. 




Role Responsibility

  • The management of small and large projects within Saga Travel Group with delivery to agreed time, budget and quality criteria.

  • Project management from inception through to supporting benefit realisation.  Projects will have a range or workstreams depending on the project.  

  • Creating and maintaining good working relationships with project sponsors, stakeholders and owners.

  • Communicating across all levels to enable clear understanding of the strategy behind project needs, design and delivery approach.

  • Preparation and presentation of supporting project documentation to senior management across the business.

  • Having the ability to support a team of business professionals deployed across a range of projects to achieve excellent standards of productivity and quality.

  • Being an effective negotiator, balancing alternatives and seeking win-win solutions.

  • Effectively managing project team members and resources, including third parties and suppliers, always maintaining an excellent level of service and ensuring project delivery to time, budget and quality.

  • Project governance including creation and maintenance of the project plan, highlight & progress reporting, risk and issue management.

  • Completion of Post Implementation Reviews and making recommendations for improvement.

  • Business readiness for any project you manage.

  • The undertaking of any other duties assigned within reasonable boundaries of your capability.

The Ideal Candidate

  • Proven experience of successful project delivery.
  • Stakeholder management experience.
  • Experience working within Travel Industry.
  • Excellent communication skills.
  • Attention to detail.
  • Accountability.
  • Ability to work on own initiative.
  • Team Player.
  • Ability to multitask.

Our values are:

  • Precision Pace - Always owning and making things happen.
  • Empathy – Always aware of others.
  • Curiosity – Always asking why.
  • Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

  • Remote working available where possible

  • 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

  • Free private medical insurance after 1 years' service 

  • Workplace Pension 

  • AXA Be Supported 

  • A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 



To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.



Saga Group


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