QA Analyst/ User Acceptance Tester

Job Introduction

When you join Saga we welcome you with open arms and we fuel your career possibilities. We support. We encourage. We champion you to reach your full potential.

We have a exciting opportunity for a QA Analyst/ User Acceptance Tester to join Saga Group UAT on a 12 month fixed term contract.

You willbe responsible for designing, planning, scripting and executing the manual regression/sanity test scripts and automated test scripts for a variety of key customer facing and internal applications using the chosen test process.

You will bring experience with multiple systems and test tools includingJIRS, SITECOR.

And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.

Role Responsibility

Support the Group UAT Manager to undertake manual and automated testing for a wide range of projects. Tasks include:

• To conduct sanity checks on live releases across multiple systems including customer documentation. The team are averaging 30-40 late night release per person per year. Volumes and frequency will differ dependent on business needs but there could be 2-3 release in one week on occasion
• To be confident and accurate in providing test estimates for the business
• To have the ability to embrace and learn new systems and processes
• To interact and communicate with project management, test and development teams to develop a strong understanding of the changes and testing objectives
• To actively participate in and contribute to, daily stand up sessions, sprint planning and sprint retrospective sessions
• To conduct user acceptance testing on behalf of Saga Group on all current and prospective Saga Group user systems to the required standard
• To design and create test plans, scripts and datasets to meet business requirements
• To complete documentation that can be easily followed
• To report and track defects in development packages
• To use test tools as part of test processes and to be proactive in investigating ways to improve efficiency
• To investigate users queries regarding potential system faults or changes
• To report faults and change requests on behalf of the system users
• Maintain and review test scripts
• Provide a full auditable overview of testing processes
• The successful individual may be required to complete a set amount of releases outside of standard business hours
• To make recommendations for improved usability during testing of development software
• To document and report faults found during testing
• To complete test items within the timeframes provided
• To sign off tests when testing is complete
• To liaise with all interested parties on a change to assess and agree specific testing requirements
• To communicate changes and development to the business so that written briefs and or training sessions can take place
• To ensure knowledge of business processes is kept current
• To be prepared to take on additional tasks as and when requested
• To be prepared to complete additional hours to maintain target release dates
• To be responsible for actively developing skills and knowledge
• To demonstrate behaviours that encourage open mindedness

The Ideal Candidate

• Adaptable, with the ability to prioritise workload to meet flexible needs of the business through multi-tasking
• Excellent product and user system knowledge
• Excellent verbal and written communication skills with a keen attention to detail
• Approachable - Work well in a team and with a wide range of people
• Carry out other duties in a professional manner as required that fall within the skills and experience of the role holder
• To take a proactive approach to problem-solving with the ability to focus on details while maintaining the ‘big picture’ view
• Foster an open and energetic approach within the team
• Ability to work independently with minimum supervision
• Dedicated to ensuring knowledge is kept current for business and UAT processes
• Conscientious and reliable with the highest quality and integrity standards
• Develop and maintain good professional working relationships with the Group IT development team and departments across the business
• Self-motivated – keen to take ownership of own personal development and independent study to enhance skill set
• Flexible approach to working and working patterns
• Flexible approach to project methodology with the ability to work in waterfall, agile and blended environments

Package Description

The standard benefits when you join Saga include:

• Option to purchase a further 5 days annual leave per year
• Free private medical insurance after 1 years service
• Pension
• AXA Be Supported
• Apples Nursery (Folkestone only and on a waiting list basis)
• Free fruit
• Give as you earn
• Free eyetests
• Honeymoon benefit
• Sharebuy
• Salary finance
• Discounts on Saga holidays and insurance products
• A range of reductions and offers from leading retailers, travel groups and entertainment companies
• Long service awards