QA Analyst/ User Acceptance Tester
Job Introduction
When you join Saga we welcome you with open arms and we fuel your career possibilities. We support. We encourage. We champion you to reach your full potential.
We have an exciting opportunity for a QA Analyst/ User Acceptance Tester to join Saga Group UAT.
You will be responsible for designing, planning, scripting and executing the manual regression/sanity test scripts and automated test scripts for a variety of key customer facing and internal applications using the chosen test process.
You will bring experience with multiple systems and test tools including JIRS, SITECOR.
Joining this team is an excellent opportunity to build your technical expertise whilst having exposure to the different business areas and will provide the successful candidate with a solid foundation for a career in UAT.
Role Responsibility
Support the Group UAT Manager to undertake manual and automated testing for a wide range of projects. Tasks include:
- To conduct sanity checks on live releases across multiple systems including customer documentation. The team are averaging 30-40 late night release per person per year. Volumes and frequency will differ dependent on business needs but there could be 2-3 release in one week on occasion
- To be confident and accurate in providing test estimates for the business
- To have the ability to embrace and learn new systems and processes
- To interact and communicate with project management, test and development teams to develop a strong understanding of the changes and testing objectives
- To actively participate in and contribute to, daily stand up sessions, sprint planning and sprint retrospective sessions
- To conduct user acceptance testing on behalf of Saga Group on all current and prospective Saga Group user systems to the required standard
- To design and create test plans, scripts and datasets to meet business requirements
- To complete documentation that can be easily followed
- To report and track defects in development packages
- To use test tools as part of test processes and to be proactive in investigating ways to improve efficiency
- To investigate users queries regarding potential system faults or changes
- To report faults and change requests on behalf of the system users
- Maintain and review test scripts
- Provide a full auditable overview of testing processes
- The successful individual may be required to complete a set amount of releases outside of standard business hours
- To make recommendations for improved usability during testing of development software
- To document and report faults found during testing
- To complete test items within the timeframes provided
- To sign off tests when testing is complete
- To liaise with all interested parties on a change to assess and agree specific testing requirements
- To communicate changes and development to the business so that written briefs and or training sessions can take place
- To ensure knowledge of business processes is kept current
- To be prepared to take on additional tasks as and when requested
- To be prepared to complete additional hours to maintain target release dates
- To be responsible for actively developing skills and knowledge
- To demonstrate behaviours that encourage open mindedness
The Ideal Candidate
- Adaptable, with the ability to prioritise workload to meet flexible needs of the business through multi-tasking
- Excellent product and user system knowledge
- Excellent verbal and written communication skills with a keen attention to detail
- Approachable - Work well in a team and with a wide range of people
- Carry out other duties in a professional manner as required that fall within the skills and experience of the role holder
- To take a proactive approach to problem-solving with the ability to focus on details while maintaining the ‘big picture’ view
- Foster an open and energetic approach within the team
- Ability to work independently with minimum supervision
- Dedicated to ensuring knowledge is kept current for business and UAT processes
- Conscientious and reliable with the highest quality and integrity standards
- Develop and maintain good professional working relationships with the Group IT development team and departments across the business
- Self-motivated – keen to take ownership of own personal development and independent study to enhance skill set
- Flexible approach to working and working patterns
- Flexible approach to project methodology with the ability to work in waterfall, agile and blended environments
Package Description
The standard benefits when you join Saga include:
- Option to purchase a further 5 days annual leave per year
- Free private medical insurance after 1 years service
- Pension
- AXA Be Supported
- Apples Nursery (Folkestone only and on a waiting list basis)
- Free fruit
- Give as you earn
- Free eye tests
- Honeymoon benefit
- Sharebuy
- Salary finance
- Discounts on Saga holidays and insurance products
- A range of reductions and offers from leading retailers, travel groups and entertainment companies
- Long service awards
About the Company
When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.
We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.
Learn more about the Saga business by watching our Saga plc results for the financial year 2018/2019
To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.
Saga Group
