Recruitment & Training Administrator

Job Introduction

Here at Saga Healthcare, a leading home care agency which is part of Saga PLC, we offer a range of elderly care services to help people stay independent at home. We pride ourselves on treating everyone as an individual and offering them bespoke home care services that best suit their unique requirements. Our head office team are passionate about the service we provide where nothing is too much trouble for our clients because they are at the heart of everything we do. We offer opportunities to grow with the business and a friendly working environment where you are encouraged to do what’s right for our clients every time.

We’re looking for a new member of the team to join us as a Recruitment & Training Administrator.

As part of the Compliance team, you’ll work closely with Recruitment to ensure our Carers are on-boarded smoothly and are compliant against company and Care Quality Commission (CQC) standards. You’ll be in constant communication with candidates to support them through the recruitment process, as well as booking candidates on to training courses. You’ll be proactive, organised, have great attention to detail and be a confident communicator both verbally and written with the ability to use Excel and Microsoft office. 

And in return, you’ll be rewarded with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel. 

If this sounds like a role for you then keep reading…

Role Responsibility

• To request all references for all candidates applying to join our agency or business
• To request all additional compliance paperwork and set up the carer files
• To set up the Experian process to obtain credit check and Enhanced DBS application
• To escalate in the appropriate manner any anomalies with the receipt/non- receipt of references
• To hold securely all data relating to DBS checks for all employees and store in line with company DPA processes
• Monitoring of risks identified and action plans to resolve, highlighting on-going concerns to the compliance manager
• Undertake targeted audits under the direction of the Compliance Manager
• Ensure candidate files are accurate and in line with the Recruitment and Compliance Policy
• Administration duties as directed by the Compliance Manager
• Attend all relevant meetings as required and undertake calibration testing across regional boundaries as required. If necessary supporting across all areas
• Develop effective relationships with staff and key people both internal and external to the business in regard to the quality standards and quality improvement
• All other duties as directed by the Compliance Manager

The Ideal Candidate

Capability, Knowledge and Experience:

• Demonstrable competence in working within an administration support function
• Be focused and able to work well under pressure and prioritise

Education and Qualifications:

• Good standard of secondary education

Personal Characteristics:

• Excellent communicator, both verbal, written and listening
• Curious, Pragmatic and Flexible
• Pro-active approach to work
• Excellent time management and the ability to deal with several tasks at once

Package Description

The standard benefits when you join Saga include:

• Option to purchase a further 5 days annual leave per year
• Free private medical insurance after 1 years service
• Pension
• AXA Be Supported
• Apples Nursery (Folkestone only and on a waiting list basis)
• Free fruit 
• Give as you earn
• Free eye tests
• Honeymoon benefit
• Sharebuy
• Salary finance
• Discounts on Saga holidays and insurance products
• A range of reductions and offers from leading retailers, travel groups and entertainment companies
• Long service awards

About the Company

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.

Learn more about the Saga business by watching our Saga plc Interim results for the six months ended 31st July 2018

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

Saga Group