Revenue Manager

Job Introduction

As a Revenue Manager, you will be key to Saga Travel Group achieving their growth strategy over the next 5 years. This role is responsible for setting Tour prices, monitoring their ongoing performance and reacting quickly and effectively in order to maximise its commercial potential.

Role Responsibility

• Implementing the pricing strategy agreed by the business for your geographical area, setting and managing those prices across the year.
• Performance Analysis – Continuously review the Trading performance of the Tours and Regions under your control.
• Pricing Opportunities – Identify adjustments to pricing that need to be made, including promotional activity.
• Capacity Management – Identify what regions we are either limited in capacity or have excess and determine the corrective action required.
• Forecasting – For your tours monitor the key metrics for each departure year on a rolling basis and complete a quarterly forecast at a Tour/Departure month level.
• Business Partnering – With key departments such as Product and Marketing, to ensure all are aligned on the business needs, for both the short and long term.
• Competitor Analysis – Along with the Commercial MI Analyst, reviewing the competitor behaviours and pricing to determine the trends in the market.
• Process Improvement – Highlight and push through changes to current processes where applicable.

The Ideal Candidate

• Highly numerate, with good Excel skills
• Strong interpersonal/communication skills
• Ability to make decisions with confidence or identify when an issue should be escalated
• Ability to work to deadlines and prioritise accordingly
• Strong data analysis skills, to monitor trends and patterns in booking behaviour.
• Assertive/can do attitude to ensure the correct action is swiftly taken when an issue arises
• Travel Sector - Experience working in the Travel industry, ideally within Touring.
• Revenue Management - Excellent understanding of pricing and yield processes, commercial issues, and the impact on the wider business.
• Systems – Tigerbay reservation system

Our Saga Values:

• Precision Pace - Always owning and making things happen. 
• Empathy – Always aware of others. 
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues. 

We offer total flexibility over where you work – you choose a place that you feel happiest, healthiest and most productive, either from home or in one of our hubs in London, Crawley or Folkestone.

We have an award-winning wellbeing programme, modern family-friendly policies including premature baby leave, enhanced maternity and paternity leave and our unique grandparents’ leave policy.

Benefits available to all colleagues:

• 25 days of paid holiday (with option to purchase more), plus bank holidays that you can use any time of the year and an annual volunteer day on us.
• Free private medical insurance after 1 years' service, including access to a GP, and great levels of income protection and life assurance cover.
• Workplace pension scheme where we match your contributions up to 10%.
• AXA Be Supported.
• A range of reductions and offers from Saga Travel Group as well as leading retailers, travel groups discounts and entertainment companies.

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group