Saga Magazine Sales Agent

Please Note: The application deadline for this job has now passed.

Job Introduction

***Hybrid working pattern of part remote/part Folkestone office***

Struggling to find a fantastic opportunity that allows flexibility to do the school run pick up?

Look below, this could be the role you have been waiting for!

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

And right now, we are looking for a Saga Magazine Sales Agent to join our busy Publishing Subscriptions Sales team. In this role, you will be selling subscriptions to Saga Magazine through both inbound and outbound customer calls. You will respond quickly to queries, minimise cancellations, promote offers and adhere to GDPR (General Data Protection Regulation) requirements. 

You will have excellent communication skills, be highly motivated, able to work under pressure but with empathy, possess excellent organisational skills and deliver high levels of accuracy and results. 

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package. 

So, if this is of interest to you then we would be keen to hear from you! 

Role Responsibility

  • To sell subscriptions through Inbound and Outbound to calls Saga publishing titles, including upselling and cross-selling of offers and payment methods.  

  • To provide excellent levels of customer service, ensuring customers are strongly valued.  

  • Provide exceptional experiences every day through written and email correspondence.  

  • Maximise subscription retention opportunities through our active saves programme.  

  • Processing Saga Magazine subscriptions for both print and digital formats.

The Ideal Candidate

  • Excellent interpersonal skills  

  • Sales orientated with a confident, persuasive, and positive attitude 

  • Highly motivated and ability to work under own initiative to achieve results   

  • Excellent learning ability  

  • Highly organised with the ability to multi task.  

  • Excellent problem-solving capabilities  

  • Ability to work to a high degree of accuracy 

  • Ability to be flexible and adaptable, to accommodate business and customer needs 

  • Ability to demonstrate self- control and stay calm under pressure 

Our values are:

  • Precision Pace - Always owning and making things happen.
  • Empathy – Always aware of others.
  • Curiosity – Always asking why.
  • Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

  • Remote working available where possible

  • The choice to buy a further 5 days annual leave per year 

  • Free private medical insurance after 1 years' service 

  • Workplace Pension 

  • AXA Be Supported 

  • Apples Nursery (Folkestone only and on a waiting list basis) 

  • Give as you earn 

  • Free eye tests 

  • Honeymoon benefit 

  • Share buy 

  • Salary finance 

  • Discounts on Saga holidays and insurance products 

  • A range of reductions and offers from leading retailers, travel groups and entertainment companies 

  • Long service awards 

About the Company

We want all our candidates to have the best possible chance of doing well during our recruitment process so we have created some videos which will help with your CV: 

And some helpful tips should you be invited to interview: 

 

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. 

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

 

Learn more about the Saga business by watching our Saga plc 2019 AGM film below:

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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Saga Group

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