Senior Research Data Analyst
Job Introduction
** At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. This role has a hybrid element which means our team come together when we need to collaborate.
Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga.
And right now, we are seeking a research data specialist to support the Saga Insight team with the identification, analysis and interpretation of research survey datasets, both those produced by Saga and externally by ONS and others.
You will provide timely, accurate and clearly-communicated analysis of quantitative research data. This job will be a key part of the Insights function providing intelligent data analysis to support the business.
Role Responsibility
- Statistical analysis of large research survey datasets, both Saga and external.
- Lead person, or superuser, of Q or equivalent statistical software package.
- Identifying appropriate external data sources of relevance to Saga.
- Reconciling different data sources and providing a rationale for those differences.
- Managing the Saga ‘Fact Pack’ – a summary of key statistics on the UK 50+ market, used by senior management and others.
- Identifying key trends in the 50+ demographic and the markets of interest to Saga
- Responding to, sometimes urgent, requests from senior management and others for summaries and updates about 50+ consumers and their purchasing or other behaviour.
- Communicating the results of any analysis in a way that non-researchers find unambiguous and easy to understand.
- Collaborating with other members of the Saga Insight team and colleagues at the Big Window (an insight agency wholly owned by Saga).
- Advising on sample design, weighting and grossing of Saga quantitative surveys.
- Helping to ensure that Saga’s collective understanding of customers and markets is soundly based in evidence.
The Ideal Candidate
- Understanding of all aspects of quantitative research, including the effects of data-collection mode, sample sources, question design etc
- Highly skilled in statistical analysis eg regression, factor and cluster, CHAID, Principal Components etc
- Experience of software such as SPSS, Q, Stata etc
- Influencing and communication skills - viewed as a trusted advisor and voice of the customer in the business; ability to build rapport and trust with non-researchers; willingness to challenge perceived wisdoms in a way that is likely to be accepted and acted upon.
- Keen attention to detail and accuracy; with the ability to distil large amounts of data into easily digestible outputs.
- Able to ‘see the wood for the trees’ and to identify and communicate the key messages.
- Well organised and able to manage competing priorities.
- Literate in Word, Excel and PowerPoint. Experience of infographic production highly desirable.
- Research data analysis experience; ideally gained at an insight agency or in an equivalent client-side role
- Experience of financial services and/or travel markets desirable but not essential
Our Saga Values:
- Precision Pace - Always owning and making things happen.
- Empathy – Always aware of others.
- Curiosity – Always asking why.
- Collaboration – Always one team, the Saga team!
Package Description
Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.
We have an award-winning wellbeing programme, modern family-friendly policies including premature baby leave, enhanced maternity and paternity leave and our unique grandparents’ leave policy.
Benefits available to all colleagues:
- 25 days of paid holiday (with option to purchase more), plus bank holidays that you can use any time of the year and an annual volunteer day on us.
- Free private medical insurance after 1 years' service, including access to a GP, and great levels of income protection and life assurance cover.
- Workplace pension scheme where we match your contributions up to 10%.
- AXA Be Supported.
- A range of reductions and offers from Saga as well as leading retailers, travel groups discounts and entertainment companies.
About the Company
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.
At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.
Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
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