Strategic Product Lead for Saga Health and Wellbeing

Job Introduction

** Remote/home working allowed ** 

With market-leading, innovative insurance, and financial products the transformation of our business makes the Saga Group an extremely exciting place to be as we move toward the Saga 70th anniversary in 2021. 

…And right now, we are looking for a Strategic Product Lead for Saga Health & Wellbeing. In this role, you can help set the tone for Saga Health and Wellbeing propositions for our customers, with responsibility for product design and development working with areas such as, marketing, commercial, finance and operations to drive the P&L. A large proportion of this role will be focused on health and wellbeing with a small amount of time spent on supporting the Saga SOS alarms product and its day to day operation. 

This will be a truly autonomous role where you will help bring innovative products to market and share ownership for the success of the product line. 

You will have previously been an owner of a product/category line with strong product and P&L management within the healthcare industry. You will bring an ability to apply your health knowledge in a blended approach, understanding areas such as marketing, commercial, acquisition and the end to end journey for customer.  

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.  

If this sounds like you then we want to hear from you!   

Role Responsibility

• Maintain and develop competitive, market-leading health and wellbeing products, through product innovation, market knowledge and intelligent contracting with suppliers 
• Have a thorough knowledge of products and ensure they adhere to Saga's brand values, creating exceptional experiences whilst adhering to industry regulations
• Lead product performance metrics and distribution strategy 
• Continuously check contacts with the customer, through online and offline channels 
• Push product highlights into the public eye whenever possible 
• Ensure that individual customer issues are efficiently and fairly dealt with, intervening personally where necessary 
• Working closely and collaboratively with all key business stakeholders and functional owners 
• To support conception, validation & delivery of strategy ensuring testing and development of new product initiatives related to health and wellbeing 

The Ideal Candidate

• Thorough knowledge and experience of the UK health and wellbeing market and practices and the related regulatory environment 
• Ability to interpret customer insight and translate into customer focussed propositions 
• Able to define and deliver product strategy for a key category 
• Initiative-taker 
• Experience of relevant direct marketing 
• Skilled product manager 
• Good people skills and stakeholder management skills particularly across departments 
• Comfortable working at a detailed level 
• Thorough product and market knowledge, able to come across as credible/heavyweight representative of Saga 
• Customer focussed, able to step in on individual customer queries 
• Good at creating and motivating a close-built team 
• Proven ability to work to strict deadlines 

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• The choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• Apples Nursery (Folkestone only and on a waiting list basis) 

• Give as you earn 

• Free eye tests 

• Honeymoon benefit 

• Share buy 

• Salary finance 

• Discounts on Saga holidays and insurance products 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies 

• Long service awards 

About the Company

We want all our candidates to have the best possible chance of doing well during our recruitment process so we have created some videos which will help with your CV: 

And some helpful tips should you be invited to interview: 

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. 

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

Learn more about the Saga business by watching our Saga plc 2019 AGM film below:

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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Saga Group