Talent Acquisition Business Partner

Job Introduction

** Hybrid/home working coming into our Folkestone office once a month** 

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

…And right now, we are looking for a Talent Acquisition Business Partner to work in our People part of the Insurance business at an exciting time in Saga’s history. As a Group, Saga is taking to the seas in our brand new, luxury cruise ships, leading the market with innovative insurance and financial products.   

You will be responsible for being a business partner within our talent acquisition team, where you will be proactively building relationships with Level 2 & 3 hiring managers, to assess future talent and capability requirements against Saga Insurance business and people strategies. 

You will also be looking after multiple roles, as well as supporting the recruitment and onboarding of leadership roles within Insurance, this will be done by sourcing through a variety of channels such as LinkedIn as well as other networks. 

You will bring an experience of end-to-end recruitment in a fast-paced environment with a solid undertaking of how businesses operate.  

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.   

If this is of interest to you then we would be keen to hear from you! 

Role Responsibility

As a Talent Acquisition Business Partner your top responsibilities are: 

  • Build proactive ‘business partner’ relationships with Level 3 and Level 2 hiring managers, to assess future talent and capability requirements against Saga Insurance business and people strategies, and to align talent sourcing and hiring strategies to these priorities. 

  • Proactively attract, source, and select, through a variety of channels such as LinkedIn as well as other networks, the right people to meet the business needs of today and the strategic needs of the future.  

  • Support the recruitment and onboarding of leadership roles within Insurance and, alongside the other Talent Acquisition Partner(s), specialist and non-volume technical roles within the Business Unit. 

  • Build a diverse pipeline and shortlist for all roles, and coaching and holding managers to account for their responsibility to drive diversity and inclusion, such as creating gender balanced interview panels. 

  • Build & maintain internal & external networks in Saga & the wider Insurance industry to stay informed and ahead of the relevant markets and competitor landscape and be able to provide market intelligence to the People team & hiring managers. 

  • Being aware of vacancies and incoming colleagues that fall within the SM&CR guidelines and taking all necessary steps to ensure compliance.

The Ideal Candidate

  • Personal organisation / programme management – managing multiple recruitment campaigns and competing agendas simultaneously. 

  • Communication – ability to build rapport quickly with colleagues, stakeholders, and candidates, and communicate effectively with all levels of the organisation. 

  • Impact – ability to negotiate and influence. 

  • Insight – ability to leverage data to inform and influence decisions. 

  • Substantial knowledge of best practice resourcing. 

  • Strong analytical skills and ability to use data to create insight and drive decision making.  

  • Direct hiring models, using a broad range of channels including LinkedIn. 

  • CIPD (desirable). 

  • End-to-end recruitment experience operating from the agency side, in-house (as a Recruitment Business Partner/In-House Recruiter) or both. 

  • A curious, analytical mindset, with the ability to produce meaningful MI and insights that support decision-making and improvements. 

  • Engaging networking and stakeholder management skills, with the ability to connect to a variety of audiences proactively. 

  • An appreciation of what it is like to work in a regulated industry such as financial services. 

Our values are:

  • Precision Pace - Always owning and making things happen.
  • Empathy – Always aware of others.
  • Curiosity – Always asking why.
  • Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

  • Remote working available where possible

  • 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

  • Free private medical insurance after 1 years' service 

  • Workplace Pension 

  • AXA Be Supported 

  • A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 



To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.




Saga Group


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