Talent Acquisition Manager

Job Introduction

This is a fully remote role 

Whether it’s Agents to support our call centres, Editors to support our Media team or Software Developers in our Tech function, the Talent Acquisition team is at the heart of it all. With ambitions to transform the way Saga attracts, recruits, and onboards exceptional talent we are looking for a new Talent Acquisition Manager to support the growth of the team and help us achieve our long-term strategy.

As an integral part of the talent acquisition management team, you will have a large degree of autonomy to work alongside key stakeholders and focus on delivering the organisation’s recruitment needs as well as helping to define and set the overall strategy, direction and delivery plan(s) of the Talent Acquisition Team across all parts and levels of the organisation.

The ideal candidate will have previous experience of managing a team of Talent Acquisition Partners and be able to mix the strategic with the operational including managing recruitment campaigns

If you are looking to lead and shape a driven internal talent acquisition team focusing on providing end-to-end delivery of the recruitment process whilst developing KPIs and SLAs with senior stakeholders to create an effective talent acquisition plan, then we’d love to hear from you

Role Responsibility

• Lead, manage and develop a small team of Senior Talent Acquisition Partners, Talent Acquisition Onboarding Specialist and the Talent Acquisition Co-Ordinator.
• Provide guidance on sourcing, onboarding and regulatory to a team of specialist talent acquisition professionals
• Liaise with third parties to support Saga’s Talent Acquisition strategy including LinkedIn, Job boards
• Support the establishment of KPIs and monitor team performance
• Consistently review and report on recruitment delivery performance to stakeholders providing strong data and accurate metrics for the board
• Bring a Service Improvement mindset to the recruitment process, identifying both incremental and significant changes that will improve the overall recruitment experience
• Work closely with the Talent Acquisition Business Partners to connect business hiring priorities to sound resourcing strategies
• Manage recruitment delivery end to end across your team
• Work closely with other departments and actively cooperate with recruiting projects
• Champion and encourage the use of talent and market insights to influence sourcing strategies and candidate mapping
• Map out the competition and understand how our clients’ competitors are hiring building strong talent pools
• Lead a culture of collaboration with key stakeholders across the organisations various functions of the business to ensure successful recruitment delivery

The Ideal Candidate

• Strong experience coaching, developing, and leading a recruitment team
• The ability to set clear KPIs and demonstrate team performance
• The ability to manager supplier relationships effectively
• Experience of working with a variety of stakeholders to deliver projects that support the attraction, recruitment, onboarding or retention of candidates
• Experience of both volume and specialist recruitment
• Experience of supporting senior recruiters to run specialist campaigns

Personal Characteristics:

• A ‘people first’ mindset – the ability to challenge to do the right thing for our candidates, our hiring managers, and ourselves
• Empathetic leadership with the ability to bring people along with you
• Able to think strategically and operationally
• The ability to translate data into a compelling narrative
• Excellent communicator - verbal, written and listening.
• Curious, pragmatic and flexible.
• Pro-active approach to work.
• Excellent time management and the ability to deal with several tasks at once.

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• The choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• Apples Nursery (Folkestone only and on a waiting list basis) 

• Give as you earn 

• Free eye tests 

• Honeymoon benefit 

• Share buy 

• Salary finance 

• Discounts on Saga holidays and insurance products 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies 

• Long service awards 

About the Company

When you join Saga, you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. 

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible, and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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Saga Group