Thunderhead Developer

Job Introduction

An exciting opportunity has arisen for a Thunderhead Developer to join our IT team based in Folkestone.

When you join Saga we welcome you with open arms and we fuel your career possibilities. We support. We encourage. We champion you to reach your full potential.

You will bring development and maintenance for both supplier and customer travel documents.  As well as offering and providing technical solutions to the business on projects.

You'll bring excellent written and verbal communications skills, with the ability to work on your own initiative.

And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.

If this sounds like a role for you then keep reading.......

Role Responsibility

• Development and maintenance of document templates to reflect product and customer development.
• As part of a team responsible for offering and providing technical solutions to Business requirements on medium and large scale projects – primarily detailed on Change Mandate documents, it is expected that the candidate would contribute to the provision of such solutions.
• Development and maintenance of layouts for document templates.
• Ongoing liaison with IT to configure new Business objects.
• Development and maintenance of new print channels for alternative document templates including an email format.
• Ongoing liaison with Business areas such as Marketing/IT/UAT and Operations to ensure consistency and accuracy of documents, including fault fixing.
• Manage workflow approved process so that nothing is released to live until appropriate authorisation has been acquired. Once authorised, implementation of project changes to Live, and subsequently maintain a 28 day warranty period for correction of any post live issues.
• Gain a complete understanding of Taurus and Thunderhead document generation process to provide day to day support for UAT/Operations and customer Relations regarding customer complaints and queries. Including investigation and resolution of document production issues.
• Assist in the migration from Taurus to TigerBay as part of the Darwin project, in respect of document production within the Darwin project.
• Maintain and update Taurus document set up
• Advise business users within Travel division about document and attachment set up within Taurus.
• Advise and work with developers on changes needed to document schemas for both Taurus and TigerBay
• Maintain Taurus document templates using Document Manager
• Monitor Taurus document production using queues in Document repository and on Thunderhead servers and through the in-house TIM application.
• Liaise with document stakeholders including Metromail, Destination Services, Visas, Product Setup, Sales, Dispatch. Thunderhead Support, Saga Services CCTech

The Ideal Candidate

• Excellent interpersonal skills
• Computer literate with an excellent knowledge of Word and Excel.
• Good logic and analytical skills
• Excellent project management skills – ability to manage numerous tasks and work under pressure to achieve deadlines and targets
• Excellent written and verbal communication skills
• Use own initiative and ability to work with minimal supervision
• Ability to work as part of a team.
• Understanding of XML, XSLFO an advantage
• Good Knowledge and understanding of Travel products.
• Good standard of general education
• Knowledge of Thunderhead software would be an advantage although not essential, as “on the job” training will be given. 

Package Description

The standard benefits when you join Saga include:

• 28 days holiday
• Option to purchase a further 5 days annual leave per year
• Free private medical insurance after 1 years service
• Pension
• Saga Social Club
• AXA Be Supported
• Apples Nursery (Folkestone only and on a waiting list basis)
• Free fruit 
• Give as you earn
• Childcare vouchers
• Free eye tests
• Honeymoon benefit
• Sharebuy
• Salary finance
• Discounts on Saga holidays and insurance products
• A range of reductions and offers from leading retailers, travel groups and entertainment companies
• Long service awards

About the Company

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

Saga Group