Transformation Project Manager - 12 Month Fixed Term Contract

Job Introduction

Within our travel and cruise businesses we believe that if you are going to do it, do it properly. That is why we offer opportunities that match our ethos and careers that are full of possibilities.

This role is an important part of the Transformation and Change team who strive to facilitate, to help and support the travel function of the business.

Saga Holidays is embarking on a sustained period of business transformation and change to set the platform to achieve ambitious growth targets over the next 12 months. The purpose of this exciting new role is to take ownership of the overall change planning and to manage key projects within the transformation plan.

This role will manage a broad range of projects encompassing process, system and people change and will support the Saga Holidays leadership team in delivering key platforms for growth across the product range.

You will need excellent communication and stakeholder management skills and be able to lead and/or contribute to all aspects of project and change management. The key strategic nature of many of the projects and changes will also provide the opportunity to work with a variety of different people and teams and will regularly involve interaction with senior management.

And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.

Role Responsibility

• Project manage the implementation of projects identified within the Saga Holidays transformation plan.
• Track the progress of projects through all stages of the project.
• Maintain the overall tracking of the Saga Holidays transformation plan.
• Support the implementation of strategic Saga Holidays business developments.
• Co-ordinate and drive implementation and development of new and existing technologies.
• Ensure project risks and actions are identified and monitored in the project risk and action logs in line with business risk management processes.
• Ensure that projects comply with corporate governance.
• Challenge projects and project team members to ensure customers interests and brand values are central.
• To complete Post Implementation Reviews of projects as required and feed recommendations for process improvements back into the Saga Holidays leadership team.
• Identify and manage the impact of business changes.
• Take a pro-active role in identifying improvements and changes that would benefit the team and the business.
• Provide support to the Saga Holidays leadership team and resolve day-to-day issues.

The Ideal Candidate

Capability, Knowledge and Experience:

• Clear track record of successfully managing a variety of process, systems and change projects.
• Experience of working within or with a PMO would be an advantage.
• Understanding of Waterfall & Agile methodology.
• Experience of managing high level stakeholder relationships.
• Experience of operating within a corporate environment, particularly in the travel industry.

Education and Qualifications:

• Degree or relevant alternative, would consider relevant project management/business knowledge for non-degree candidates.

Personal Characteristics:

• Flexible, Personable and Professional.
• Dynamic and forward thinking.
• Ability to maintain confidentiality.
• Analytical approach to tasks, research and projects.
• Creative thinker.
• Demonstrates the Saga Way values.
• Excellent communication skills, written, verbal and listening.
• Ability to work on multiple projects simultaneously.
• Enthusiastic about change but sensitive to the effect of change on people and the business.
• Excellent time management skills to enable successful delivery within pre-set deadlines and to the required standard.
• Proficient in the use of Microsoft office applications.
• Ability to work as part of a team and on own initiative.
• Able to lead teams and chair project meetings.

Package Description

The standard benefits when you join Saga include:

• 28 days holiday
• Option to purchase a further 5 days annual leave per year
• Free private medical insurance after 1 years service
• Pension
• Saga Social Club
• AXA Be Supported
• Apples Nursery (Folkestone only and on a waiting list basis)
• Free fruit 
• Give as you earn
• Childcare vouchers
• Free eye tests
• Honeymoon benefit
• Sharebuy
• Salary finance
• Discounts on Saga holidays and insurance products
• A range of reductions and offers from leading retailers, travel groups and entertainment companies
• Long service awards

About the Company

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

Saga Group