Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga.
With two brand new, purpose-built cruise ship launched, and market leading, innovative insurance and financial products the Saga Group is an extremely exciting place to be.
Uniquely in the travel industry, Saga and Titan customers benefit from an award-winning in-house transfer service taking them from their homes to airport or port of departure. We are right now looking for a Transport Planner to join us.
In this role, you will understand and maintain all aspects of our in-house scheduling system to ensure our customers have the best journeys to start off their holiday adventures. You will be focused on supplying logical and efficient routes for all transfer journeys to fleet drivers and third-party contractors through the maintenance and understanding of our scheduling system.
You will have excellent organisational skills with the ability to work to tight deadlines. You will bring the ambition to achieve the best results for our customers.
And in return, you can look forward to all the responsibility and involvement of a role which is integral to our business, providing you with a rewarding and fast-paced career with an excellent benefits package.
If you are an experienced Transport Planner, then we want to hear from you!
This role involves travel to our Redhill-based office 2-3 times a week
- Provide our reservation system with pick up times, within a set period, a minimum of four weeks at present prior to departure dates
- Supply logical and efficient routes for all transfer journeys to fleet drivers and third-party contractors
- Maintain the rules and parameters set by the company to ensure that drivers do not exceed their working hours
- Maintain and update all systems and other separate databases with new information when required
- Be aware and act upon all changes, cancellations, queries and any alterations, which may affect the efficiency of any route
- Maintain a record of any future customer/business journey requests
- Contribute to maintaining a high level of housekeeping and attention to health and safety issue to create a healthy and safe working environment
The Ideal Candidate
- Will drive for results and challenge to reach the best outcome
- Have a strong customer centred focus
- Analytically approach all aspects of their work to achieve the most economic transport plans
Our values are:
- Precision Pace - Always owning and making things happen.
- Empathy – Always aware of others.
- Curiosity – Always asking why.
- Collaboration – Always one team, the Saga team!
The standard benefits when you join Saga include:
2 days working from home, 3 days from our Redhill office.
25 days annual leave plus bank holidays from Jan 2022 with the choice to buy a further 5 days annual leave per year
Free private medical insurance after 1 years' service
AXA Be Supported
A range of reductions and offers from leading retailers, travel groups and entertainment companies
About the Company
Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.
Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.
Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.
When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.
We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.
We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.
We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.
We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme.
To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.