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Transport Planner

Please Note: The application deadline for this job has now passed.

Job Introduction

With two brand new, purpose-built cruise ship launched, and market leading, innovative insurance and financial products the Saga Group is an extremely exciting place to be as we move toward the Saga 70th anniversary in 2021. 

Uniquely in the travel industry, Saga and Titan customers benefit from an award-winning in-house transfer service taking them from their homes to airport or port of departure. We are right now looking for a Transport Planner to join us. 

In this role, you will understand and maintain all aspects of our in-house scheduling system to ensure our customers have the best journeys to start off their holiday adventures. You will be focused on supplying logical and efficient routes for all transfer journeys to fleet drivers and third-party contractors through the maintenance and understanding of our scheduling system.

You will have excellent organisational skills with the ability to work to tight deadlines. You will bring the ambition to achieve the best results for our customers. 

And in return, you can look forward to all the responsibility and involvement of  a new role which is integral to our business, providing you with a rewarding and fast-paced career with an excellent benefits package.  

If you are an experienced Transport Planner, then we want to hear from you!  

Role Responsibility

  • To learn, understand and maintain all aspects of our scheduling system 
  • Provide our reservation system with pick up times, within a set period, a minimum of four weeks at present prior to departure dates 
  • Supply logical and efficient routes for all transfer journeys to fleet drivers and third-party contractors 
  • Maintain the rules and parameters set by the company to ensure that drivers do not exceed their working hours 
  • Maintain and update all systems and other separate databases with new information when required 
  • Be aware and act upon all changes, cancellations, queries and any alterations, which may affect the efficiency of any route 
  • Maintain the error report of bookings that cannot be loaded into the system 
  • To provide ad-hoc transfers for products unable to be loaded in our company scheduling and booking systems 
  • Maintain a record of any future customer/business journey requests 
  • Keep up to date with any developments within the Transport Department 
  • Be proactive with all future developments 
  • Ensure good communication to all other key staff 
  • Being flexible with working hours to meet the business demands 
  • Adopt a flexible, enthusiastic and driven approach to achieving the financial goals of the business 
  • Contribute to maintaining a high level of housekeeping and attention to health and safety issue to create a healthy and safe working environment 


The Ideal Candidate

  • Will drive for results and challenge to reach the best outcome
  • Have a strong customer centred focus
  • Analytically approach all aspects of their work to achieve the most economic transport plans
  • Show strong organisational skills
  • Have a strong geographical knowledge of the UK postcode system and road network which ideally will have been gained during their experience of using telematics/planning systems. 
  • Strong commercial awareness
  • Worked in a Transport planning environment utilising word, excel, planning systems and telematics
  • Telematics experience desirable

Package Description

The standard benefits when you join Saga include: 

  • The choice to buy a further 5 days annual leave per year 

  • Free private medical insurance after 1 years' service 

  • Workplace Pension 

  • AXA Be Supported 

  • Apples Nursery (Folkestone only and on a waiting list basis) 

  • Give as you earn 

  • Free eye tests 

  • Honeymoon benefit 

  • Share buy 

  • Salary finance 

  • Discounts on Saga holidays and insurance products 

  • A range of reductions and offers from leading retailers, travel groups and entertainment companies 

  • Long service awards 

About the Company

We want all our candidates to have the best possible chance of doing well during our recruitment process so we have created some videos which will help with your CV: 

And some helpful tips should you be invited to interview: 


When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. 

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. 

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 


Learn more about the Saga business by watching our Saga plc 2019 AGM film below:

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.



Saga Group

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