Travel & Enterprise Risk Manager

Job Introduction

** Remote/home working allowed **

And right now, we are looking for a Travel & Enterprise Risk Manager to join our Enterprise Risk team at an exciting time in Saga’s history. As a Group, Saga is taking to the seas in our brand new, luxury cruise ships and leading the market with innovative insurance and financial products.  

Within this role you will support the Head of Enterprise Risk and lead as required in the design, implementation, and oversight of the enterprise risk management framework for the Saga Cruises and Holidays business units and key parts of the Enterprise function.

You will have a high level of marine regulatory knowledge, product knowledge, and commitment to risk and safety management in addition to broader risk management expertise, particularly operational risk.

Role Responsibility

• Supporting, and leading where required, the design, implementation and oversight of the enterprise risk management framework for the Saga Cruises and Holidays business units and key parts of the Enterprise function.
• As part of the above, to monitor and oversee the efficiency and effectiveness of the incident management, risk assessment and controls self-assessment frameworks, that forms a critical part of the overall risk management framework.
• Ensuring that Board approved risk appetite statements with supporting KRIs are regularly reviewed, updated and reported on.
• Ensuring the Saga cruises and Holidays business units capture loss data in accordance with Risk Policies to help inform the decision-making process concerning cost effective loss mitigation strategies.
• Identifying, developing and deploying appropriate risk management tools, techniques and strategies to ensure risk management across the Cruises and Holidays business units and the Enterprise function is value adding and contributes towards the overall strategy and performance of the business.
• Actively promoting a risk culture that encourages appropriate risk taking, aligned to strategy and risk appetite, with effective and timely response to risk events according to the risk they present to the business.
• Ensuring Saga Cruises, Holidays and Enterprise function management have a sound understanding of the Enterprise Risk Management System through formal training, informal discussion, online tools, policies and guidance documents.
• Providing 2LOD review and challenge of 1st line risk reporting.
• Leading and supporting the completion of independent 2nd line risk reviews of key projects, new products or services and material business change.
• Attend Cruises and Travel Boards, leading on production and presenting of Risk Board Papers
• Supporting the monitoring of industry trends to benchmark ERM and track external best practices relevant for the Saga Cruises and Holidays business units.

The Ideal Candidate

Experience:

• Risk management qualification highly desirable
• At least 5 years relevant industry risk management experience with a broad business background
• Proven track record of working across all management levels to deliver the risk agenda
• Thorough understanding of preparation of Risk Management Information
• Marine and cruise industry experience preferably as a seafarer and/or auditing experience.
• Working knowledge of the Maritime Labour Convention (MLC) and MARPOL regulations.

Values:

• Precision Pace - Always owning and making things happen. 
• Empathy – Always aware of others.
• Curiosity – Always asking why. 
• Collaboration – Always one team, the Saga team! 

Package Description

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga.

In return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.  

The standard benefits when you join Saga include:

• Remote working available where possible
• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year
• Free private medical insurance after 1 years' service
• Workplace Pension
• AXA Be Supported
• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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Saga Group