Travel Trade Account Manager

Job Introduction

** Remote/home working allowed ** 

At Saga we believe in exceptional experiences everyday whilst being a driver for positive change in our markets and communities. Our values are precision pace, empathy, curiosity, collaboration. If this resonates with you then it’s time to do the best work of your life! 

And right now, we are looking for a Travel Trade Account Manager to join us on a fixed term contract basis. In this role, you will manage the day-to-day relationships with National and key Regional Trade Agents to deliver commercial growth in line with business objectives. This will be achieved by developing strong relationships with these agents, the identification of development and marketing opportunities.  You will collaborate closely with partners both inside and outside of the business to find and resolve operational issues and to consistently achieve key performance indicators. You will also need to be focused on increasing sales and should be driven by the achievement of results. 

This is a fantastic opportunity to work in a growing part of the travel business in a collaborative team with a great culture. You will get to form and develop strong partnerships with travel agents and work with new partnership organisations to form new customer channels. With full autonomy to manage key accounts and source and develop new business opportunities, this role will be varied, diverse and fast paced. 

You will bring current or recent experience working as an Account Manager within the travel industry.  

In return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.  

Please note, this role is a maternity cover fixed term contract for up to 12 months. 

If this role sounds of interest, apply now!  

Role Responsibility

• Shared responsibility for revenue in excess of £40m across Saga Holidays and Cruise 
• Manage day to day relationships with key National Accounts to maximise Saga sales, ensuring an effective and regular communication structure is in place, finding training requirements and resolving operational challenges 
• Take full ownership of account portfolio, including the negotiation and distribution of commercial agreements (supported by the HOTS) 
• Alongside Marketing teams, formulate marketing and development plans for each National Account and key regional agents in conjunction with Marketing teams, ensuring ROI on all activity is tracked 
• Adhere to budget management processes and ensure spend is appropriately approved 

The Ideal Candidate

• Account Management experience gained from the travel industry 
• Knowledge of travel agents and key contact 
• Budget control 
• Understanding of marketing activities 
• Demonstratable business development acumen 
• Computer literate 
• Comfortable in a fast-paced environment 
• Ability to effectively prioritise 

Our values are:

• Precision Pace - Always owning and making things happen
• Empathy – Always aware of others
• Curiosity – Always asking why
• Collaboration – Always one team, the Saga team!

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• The choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

About the Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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Saga Group