User Acceptance Tester - Travel Division
Job Introduction
Within our travel and cruise businesses we believe that if you are going to do it, do it properly. That is why we offer opportunities that match our ethos and careers that are full of possibilities.
This role is an important part of the Change Management team who strive to facilitate, to help and support the Travel function of the business.
In this role, you will conduct testing across the Travel business including, Taurus (software package), the Saga and Titan Web Sites and PC based applications, as well as all testing on updates regarding documentation produced both from the online and offline systems. Part of the testing function will include external systems and external suppliers systems so communication with all interested parties is a key factor of the role. Having a full auditable trail in place for all test items is also paramount.
And in return, you can look forward to all of the responsibility and involvement of an integral role, providing you with a rewarding and fast paced career with an excellent benefits package including life assurance, pension, high street and online discounts, and concessions for holidays and travel.
Role Responsibility
- To conduct user acceptance testing on behalf of the Saga/Titan Group on all current and prospective Saga/Titan Group user systems to the required standard
- To write test plans and complete documentation that can be followed easily
- To report and track defects in development packages
- To use test tools as part of test processes and to be proactive in investigating ways to improve efficiency
- To conduct sanity checks on live releases including customer documentation
- To provide a point of expert reference on system functionality, correct procedure and document content for the business
- To investigate users queries regarding potential system faults or changes
- To report faults and change requests on behalf of the system users
- Maintain and review test scripts
- Provide a full auditable overview of testing processes
- To make recommendations for improved usability during testing of development software
- To document and report faults found during testing
- To complete test items within the time frames provided
- To sign off tests when testing is complete
- To liaise with all interested parties on a change to assess and agree specific testing requirements
- To communicate changes and developments to the business so that written briefs and/or training sessions can take place
- To ensure knowledge of business processes is kept current
- To be prepared to take on additional tasks as and when requested
- To be prepared to complete additional hours to maintain target release dates
- The successful individual will be required to complete a set amount of late night releases, failovers, power downs and disaster recoveries
- Where required will be called on to provide last minute support for releases
The Ideal Candidate
Capability, Knowledge and Experience:
- Business experience in the Travel arena would be an advantage.
- Excellent product and user system knowledge (PC/Mainframe/Internet)
- Ability to follow and write detailed technical instruction documents
- Ability to work to demanding schedules and deadlines
- Ability to learn new products, systems and processes
- Dedicated to ensuring knowledge is kept current for both business and UAT processes
Education and Qualifications:
- Good standard of Education
- Testing qualification desirable or a willingness to obtain relevant qualification
Personal Characteristics:
- Good written and verbal communication skills
- Able to work independently with minimum supervision
- Ability to work professionally with colleagues from across different functions of the business
- Ability to work as part of a team
- Conscientious and proactive
- Task focused approach to work
- Confident and self-assured
- Approachable
- Conscientious and reliable with the highest quality and integrity standards
- Motivated
- Good influencing and negotiating skills
- Flexible approach to working and working patterns
- Inquisitive
- Thorough with an eye for detail
Package Description
The standard benefits when you join Saga include:
- Option to purchase a further 5 days annual leave per year
- Free private medical insurance after 1 years service
- Pension
- AXA Be Supported
- Apples Nursery (Folkestone only and on a waiting list basis)
- Free fruit
- Give as you earn
- Free eye tests
- Honeymoon benefit
- Sharebuy
- Salary finance
- Discounts on Saga holidays and insurance products
- A range of reductions and offers from leading retailers, travel groups and entertainment companies
- Long service awards
About the Company
When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.
We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities. If you need support at any point with your application please let us know as we will be happy to help.
Learn more about the Saga business by watching our Saga plc Interim results for the six months ended 31st July 2018
To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.
Saga Group
