Website Content Editor
Job Introduction
** At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. This role has a hybrid element which means our team come together when we need to collaborate.
Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga.
And right now, we are looking for a Website Content Editor to join our Marketing department where you will be responsible for the implementation of new content and customer journeys which give the customer the best experience across device types.
Role Responsibility
- Support existing Web Content Editors within Travel on the new Website build and content migration etc.
- Running the scheduling and implementation of new content to support BAU and key campaign periods.
- To work with the marketing campaign teams to champion best in class online journeys and ensuring a digital first approach is taken across campaigns.
- To make recommendations to colleagues on the best online journeys for customers across mobile, tablet and desktop journeys.
- To work with colleagues across the E-commerce team to develop user journey tests, evaluate results and implement improved customer journeys online.
- To develop a schedule of navigation and content updates, monitor their impact and make recommendations on improvements based on successes and learnings.
- Liaise with back-end developers and other technical roles needed to ensure the smooth running and performance of the website and getting activity live.
- Liaise with the E-commerce trading lead to identify future opportunities, set up tracking and performance updates.
- Liaising with copy writers to ensure future content is developed in accordance with best practice and enhances the customer journey.
- Liaise with SEO agency to develop the content creation plan and its implementation to ensure we are gaining the maximum benefits of in organic search.
The Ideal Candidate
- Creative thinking.
- Analytical understanding.
- Communications skills.
- Stakeholder Management skills.
- Web experience tools, Adobe.
- Content Management systems.
- Content creation, website experience tools, use of analytics tools, campaign management, understanding of SEO, understanding of user testing.
Our Saga Values:
- Precision Pace - Always owning and making things happen.
- Empathy – Always aware of others.
- Curiosity – Always asking why.
- Collaboration – Always one team, the Saga team!
Package Description
The standard benefits when you join Saga include:
Remote working available where possible
25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year
Free private medical insurance after 1 years' service
Workplace Pension
AXA Be Supported
A range of reductions and offers from leading retailers, travel groups and entertainment companies
About the Company
Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.
Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.
Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.
When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.
We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.
We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.
We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.
We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme.
To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Any engagement with employees or provision of CVs to employees within Saga where you have not engaged with the Talent Acquisition Team will be considered speculative and Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
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Saga Group
