Website Manager

Job Introduction

Website Manager

Salary- £38,000

FT - 35 hours per week

Hybrid - London/Ashford. Travel to the Ashford/London Office at least twice per month

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga.

And right now we are seeking a Website Manager to join our Digital Experience team to create, update and maintain the content and user experience across the saga.co.uk digital estate, focusing primarily on our magazine & content website, apps and group digital assets.

As Website Manager you will play a key role in attracting and engaging a wider audience of the over 50's, positioning saga as experts in ageing whilst celebrating experience with compelling content. You will effectively manage multiple stakeholders to align content and customer experience across the organisation. You will be able to utilise your expertise to help shape and deliver our overall content to our customers, magazine subscribers and wider potential customer audience. In this role, you will play a supporting role in driving forward our digital pillar.

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package. 

So, if this is of interest to you then we would be keen to hear from you!

Role Responsibility

• Timely creation, uploading and maintenance of content across the Saga digital estate primarily the magazine & content website and apps and brand homepage
• Helping to shape content creation and curation plans with the publishing, marketing and SEO teams
• Working with business unit content creation & curation plans and aligning accordingly
• Working alongside the Digital Analyst to understand the performance of content and suggest opportunities for improvements
• Ensuring all content is edited for the correct format & template, proof reading as well as responsibility for editing and resizing images in the correct format managing this workflow process via JIRA.
• Collaborating with the marketing, development (IT), digital and editorial teams to optimise content and proactively create relevant content in order to drive SEO performance
• Applying SEO best practice (as defined & advised by stakeholders), curate, and manage required SEO related content on saga.co.uk
• Accessibility: ensuring the website is clear and easily accessible for users utilising tools like Siteimprove and Adobe Acrobat Pro for web friendly PDF’s
• Analyse user behaviour and feedback to identify opportunities for enhancing website usability and overall user experience. Collaborate with design teams to implement improvements in website design and layout.
• Stay Informed on Industry Trends: Keep abreast of industry trends, emerging technologies, and best practices in web development. Recommend and implement innovative solutions to stay ahead of the curve.
• Involvement of site development roadmap, working with group resource to ensure on time delivery.
• Training: Update and maintain the webmaster user guide, ensuring alignment with new feature updates and train other Bus in Sitecore usage and standards
• Support BUs in building, migrating, and managing their web pages.
• Basic Photoshop and video editing

The Ideal Candidate

• Understanding of technical CMS functionality and features
• Knowledge and experience using Sitecore highly desirable
• HTML & CSS skills desirable
• Use of Analytics and CRO tools such as Adobe Analytics, Adobe Target as well as session reply tools such as Decibel would be an advantage
• Experience using key SEO tools that enable data-driven decisions (SeMRush, Moz etc) is desirable
• Basic Photoshop experience and skills
• Editing digital content within a CMS across multiple industry types such as publishing, insurance and travel sectors
• Working with workload planning tools such as JIRA and Podio
• Content curation & site merchandising
• SEO experience and understanding of SEO principles
• Editorial experience, copy writing & editing desirable and experience commissioning content would be a bonus

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-KF1

Saga Group